Latzu Lara | Page 55

The dealership looked very presentable along with everyone there. I came in with my family looking for the Dodge Challenger scatpack. We had nick helping us out with the whole process and definitely everyone there. I came in with my family looking for the Dodge Challenger scatpack. We had nick helping us out with the whole process and definitely did an awesome job we left without questions, fully knowing everything about the car. In the finance department we had latzu helping us out with the paperwork, he did an awesome job as well translating and directly explaining everything. We will definitely come back when we are looking for another vehicle. More

by Maitegtz14 Verified Customer Verified Customer

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Great experience! Overall very honest and trust worthy. I will definitely be going back for my daughters vehicle will definitely be going back for my daughters vehicle More

by mckennshawn Verified Customer Verified Customer

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Just very professional and kind service with a smile. Helpful and knowledgeable. No issues at all. Helpful and knowledgeable. No issues at all. More

by Sanetezz Verified Customer Verified Customer

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Mark Carney and his GM took awesome care of us! Non-pushy, helpful, knowledgeable of vehicles, environment clean and friendly. Mark went out of his way to make my purchase on my birthday special! T Non-pushy, helpful, knowledgeable of vehicles, environment clean and friendly. Mark went out of his way to make my purchase on my birthday special! They will definitely have our business again down the road! More

by gvcastro Verified Customer Verified Customer

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Went to the dealership on August 30 just to look at a truck. The salesman and his manager hard pressured myself and my wife so we couldn't leave. My wife had to go back August 31 for the paperwork so the truck. The salesman and his manager hard pressured myself and my wife so we couldn't leave. My wife had to go back August 31 for the paperwork so the salesman drove the truck to our house and had my wife forge my signature. Saturday September 4th I notice a Big oil leak under the truck and take it back to the dealership. I told the salesman that I was returning the truck because of the leak and because the whole deal was shady. Ten days later my wife calls to check on the truck and she's told it needs a part and it would take 30 to 40 days to get here. I'm writing this review on September 25 and no one has called me about the status of the truck. Now the first payment is due on September 30 and I'm going to let it get repossessed because I don't care anymore I wish I could void this contract that I didn't sign and I wish I would have never went to this dealership. I'm done. More

by jamstabwoundesbrownpsp1349 Verified Customer Verified Customer

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Trying to confirm verbal payment over phone , from Chris Trevino (manager) , but when we were there in person, payment was higher. Chris got offended, and refused to sell us the vehicle. Being a (manager) h Trevino (manager) , but when we were there in person, payment was higher. Chris got offended, and refused to sell us the vehicle. Being a (manager) he allows his pride/ego to manage his work. (Needs to do his job- (sell vehicles) More

by Ed m Verified Customer Verified Customer

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It was clean , orderly,cool and comfortable.salesmen and staff were professional . Everyone worked hard to accommodate my wishes staff were professional . Everyone worked hard to accommodate my wishes More

by HENNIGARCONTRACTING Verified Customer Verified Customer

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Service department has done a very poor job of vetting my vehicle issues pre sale. Had to return vehicle less than 24 hours after purchasing it. I’m still waiting on getting my vehicle completed…. vehicle issues pre sale. Had to return vehicle less than 24 hours after purchasing it. I’m still waiting on getting my vehicle completed…. More

by Roderickbruce71 Verified Customer Verified Customer

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Salesman didn't know much about the vehicle he was selling me. He didn't know there were buttons on the back of the steering wheel or what damage was on the car. When my car was detailed, a key go selling me. He didn't know there were buttons on the back of the steering wheel or what damage was on the car. When my car was detailed, a key got dropped on to the floor board. An employee came up to us asking if we had found a key but was very frantic, and didn't explain the situation to us so we ended up not looking. Found the key upon getting home, which was an hour and a half drive for me. I called the dealership the next day and was told I needed to come in to drop it off. I refused due to the distance of the drive and was told a manager would get back with me. No one ever called me back. Upon leaving the dealership, I went out to eat and found out the fob the dealership provided was faulty and would not lock the car and would occasionally unlock it. The dealership was closed or else I would have turned right back around. Called the dealership yesterday again, to talk about my fob and the key I found on the floorboard. They agreed to look at my fob and I agreed to bring back the key I found. I will now be making another avoidable hour and a half trip to the dealership if measures had been taken to ensure professionalism. More

by b.r_yarbrough Verified Customer Verified Customer

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Friendly clean and easy to make decisions, salesman Julio was great! After going to Toyota next door and after walking on the heat on their lot with no options that fitted my budget we stopped by dodge and n was great! After going to Toyota next door and after walking on the heat on their lot with no options that fitted my budget we stopped by dodge and not even 5 minutes Julio had this beautiful jeep parked outside and after seeing it we decided to buy it he kept the whole process fun. Very knowledgeable and all i had to provide was my budget and the type of car. More

by Cristian Verified Customer Verified Customer

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