Launi Kopa | Page 56
Service Advisor
Dickson City Hyundai
1519 Scranton Carbondale Hwy
Scranton, PA 18508
Dealership Experience
12 yrs, 2 mos
Industry Experience
12 yrs, 2 mos
Specialties & Trainings
Hyundai Certification
Hyundai Best Practices
777 Reviews
Write a Review777 Reviews of Launi Kopa
March 18, 2020
Awesome fast service! Came in for a computer update and the staff were very friendly, my car was ready to go with a free inspection in less than a hour, I highly recommend Came in for a computer update and the staff were very friendly, my car was ready to go with a free inspection in less than a hour, I highly recommend Dickson City Hyundai for all your needs! More
March 11, 2020
The staff here are respectful, courteous and attentive to our needs. I wouldn’t take my Hyundai anywhere else. They were able to get us out in a timely fashion. our needs. I wouldn’t take my Hyundai anywhere else. They were able to get us out in a timely fashion. More
Other Employees Tagged: Vinicius "Vinny" Santos, Michael Pace , Adam Altvater, Brandon Ogrodnick
March 10, 2020
Service and parts department greatSales and loan not Service and parts department great Sales and loan not forthcoming with price and details of loan Service always great to work with and explains cle Service and parts department great Sales and loan not forthcoming with price and details of loan Service always great to work with and explains clearly what needs to be done More
Other Employees Tagged: Ray Martinez, Michael Pace , Mike Hayes, Raymond McGarry
February 27, 2020
I’m a long term customer since 2007 at this dealership. The service Dept for me has always been upfront and factual to what is needed for my vehicle. And yes I am fairly knowledgeable on mechanical issues The service Dept for me has always been upfront and factual to what is needed for my vehicle. And yes I am fairly knowledgeable on mechanical issues so it’s not like they’re trying to sell me something not necessary. And every now and then I’ll do some of my own minor repair work that they found and recommended to be done. My 07 Sonata has been serviced exclusively at DC Hyundai and is approaching 300,000 miles with only routine maintenance required. I did purchase a 17 Sonata hybrid from another dealer - but it’s only being serviced at DC Hyundai. Their service Dept has been a fully positive experience for 13 years. And I thank them for taking care of my rides. Launi who is my service advisor contact - is truly nice to work with. Bravo and my applause to her and the service Dept. More
February 26, 2020
Everyone is friendly, understanding, and will take the time to explain what you need to know or ask about, give them what you're looking for and they accommodate the best they can time to explain what you need to know or ask about, give them what you're looking for and they accommodate the best they can More
Other Employees Tagged: Vinicius "Vinny" Santos, Ray Martinez, Anthony Tooson , Rich Ellis, Raymond McGarry
February 21, 2020
When I called was greeted and quickly connected to schedule service. Needed tires. When I arrived, everyone was very welcoming and smiling. Service only took an hour, fairly priced and left. Will defi schedule service. Needed tires. When I arrived, everyone was very welcoming and smiling. Service only took an hour, fairly priced and left. Will definitely return again. Thank you. More
Other Employees Tagged: Brandon Ogrodnick
February 18, 2020
The employees are wonderful and caring people. They go the extra mile to help anyone that needs it. I’ve struggled financially and when my car broke down they worked with me to get the parts I needed. I a the extra mile to help anyone that needs it. I’ve struggled financially and when my car broke down they worked with me to get the parts I needed. I am very grateful for their assistance and for being so considerate. More
Other Employees Tagged: Adam Altvater, Brandon Ogrodnick
February 18, 2020
There are still problems with our cars but they have great customer service I hope too fix the problems coming up please contact me please great customer service I hope too fix the problems coming up please contact me please More
Other Employees Tagged: Michael Pace , Dan Brinkworth
February 17, 2020
In for tire rotation, oil change, and safety recall. After 5 hours of waiting, I was told the navigation system was also being upgraded and it was taking time. When I received my vehicle, the navigation After 5 hours of waiting, I was told the navigation system was also being upgraded and it was taking time. When I received my vehicle, the navigation system no longer functioned. Now headed back for round 2. More
Other Employees Tagged: Brandon Ogrodnick

