Launi Kopa | Page 57
Service Advisor
Dickson City Hyundai
1519 Scranton Carbondale Hwy
Scranton, PA 18508
Dealership Experience
11 yrs, 11 mos
Industry Experience
11 yrs, 11 mos
Specialties & Trainings
Hyundai Certification
Hyundai Best Practices
775 Reviews
Write a Review775 Reviews of Launi Kopa
February 13, 2020
Dickson city Hyundai one of the best dealers I’ve ever used’ this was my third vehicle I’ve purchase with them every one from sales service and the banker very professional and personal! used’ this was my third vehicle I’ve purchase with them every one from sales service and the banker very professional and personal! More
Other Employees Tagged: Anthony Tooson , Dan Brinkworth, Brandon Ogrodnick
February 12, 2020
Disappointed with the service I receivedfrom the service Disappointed with the service I received from the service dept. My car is 3 months old and unexpectedly wouldn’t start. It was towed to Hyundai where Disappointed with the service I received from the service dept. My car is 3 months old and unexpectedly wouldn’t start. It was towed to Hyundai where they were inconsiderate of how much of an inconvenience this is to me. I couldn’t get answers with what was wrong or when they would be fixing this. I called several times with them taking a message and said they will call back and they never did. Even when the car was ready to be picked up they were rude and still provided no answers as to why this happened. More
February 11, 2020
Adam, the service mrg, was very accommodating. I requested that they show me my brakes and was explained the wear. I did NOT need them replaced as previously was stated in my inspection. He said he requested that they show me my brakes and was explained the wear. I did NOT need them replaced as previously was stated in my inspection. He said he would speak to the initial tech about this matter. This has shaken my trust in the Hyundai service to the point of even letting them inspect again...and I have lifetime free. Of course, now I have the name of the most experienced mechanic. I could request him. Our family loves Hyundai..5 in all..3 from this dealer. Surprising with that amount of sales from one family..2 new..1 used..they don't think we would buy more??? The sales team..Dan in particular..shuts ya don't real quick if you can't produce enough money. Telling me you're ok with you're car!! You can tow 1000#s get a tow pkg right..for a small trailer and a garbage can. Told him what I wanted up front..when he couldn't work the numbers that is what he told me...a dangerous option for my car. Well..the good and the bad..when the time comes for a bigger and better there are many options. Go to any parking lot and it looks like a Hyundai dealer. They are popular..convenient..easy to work on..last a long time. I've been around a long time too. Over 30 yrs ago I wanted a specific car..a station wagon with roof racks for $100 payment...4 dealers laughed at me...one didn't. And that was my first Suburu of 4 from THAT dealer!! I want what I want and I WILL find the dealer that will work with me. More
Other Employees Tagged: Michael Pace , Adam Altvater, Dan Brinkworth
February 05, 2020
My experience at DCH has always been satisfactory. Staff is always helpful and polite. I will continue to do business with DCH when service is needed. is always helpful and polite. I will continue to do business with DCH when service is needed. More
Other Employees Tagged: Brandon Ogrodnick
February 03, 2020
Friendly and helpful service department Dickson city hyundai service department is always very professional and courteous. my car is always ready on time. good quality service. thank you t Dickson city hyundai service department is always very professional and courteous. my car is always ready on time. good quality service. thank you to everyone in the service department. More
Other Employees Tagged: Adam Altvater
February 01, 2020
Pleasant and knowledgable workers. Very quick service and reasonable prices. Very helpful and cooperative. Good quality service and easy to make appointments. Will continue to use the service. and reasonable prices. Very helpful and cooperative. Good quality service and easy to make appointments. Will continue to use the service. More
Other Employees Tagged: Greg Bertholf , Adam Altvater
February 01, 2020
exceptional customer service dickson city hyundai never fails to impress with their exceptional customer service. we have never been disappointed. i can drive my car with confid dickson city hyundai never fails to impress with their exceptional customer service. we have never been disappointed. i can drive my car with confidence. thanks More
Other Employees Tagged: Greg Bertholf , Raymond McGarry, Brandon Ogrodnick
January 25, 2020
Continues to provide superior customer services. The absolute best prices, and extended warranty services or deals. Professional technician 👩🔧 and service representatives. Always knowledgeable and re absolute best prices, and extended warranty services or deals. Professional technician 👩🔧 and service representatives. Always knowledgeable and ready to assist in any way needed. More
Other Employees Tagged: Pete Buselli, Ray Martinez, Michael Pace, Anthony Tooson , Adam Altvater, Raymond McGarry, Brandon Ogrodnick, Fernanda Santos, Genie service associate, check out representative.young lady who checks in car. Very good driver.
January 24, 2020
HSG belt change Work was done on time and for quoted price without any issues. There were no surprises with any part of the service or visit. Thanks Work was done on time and for quoted price without any issues. There were no surprises with any part of the service or visit. Thanks More
Other Employees Tagged: Adam Altvater

