Launi Kopa | Page 59
Service Advisor
Dickson City Hyundai
1519 Scranton Carbondale Hwy
Scranton, PA 18508
Dealership Experience
12 yrs, 2 mos
Industry Experience
12 yrs, 2 mos
Specialties & Trainings
Hyundai Certification
Hyundai Best Practices
777 Reviews
Write a Review777 Reviews of Launi Kopa
December 26, 2019
Recent visit to Dickson City was exceptional as they took their time to address all my concerns I had with my 2019 Santa Fe. As this was my third Santa Fe I had issues Concerning the difference in performanc their time to address all my concerns I had with my 2019 Santa Fe. As this was my third Santa Fe I had issues Concerning the difference in performance from my others. The service personnel from top on down were committed to my satisfaction. More
Other Employees Tagged: Adam Altvater, Brandon Ogrodnick, Fernanda Santos
December 19, 2019
Ask for Vinicius (VINNY) Santos ...his salesmanship is IMPECCABLE ....his INTEGRITY is STRONG....He will assist and guide you HONORABLY through the trade and buying process. You will undoubtedly leave b IMPECCABLE ....his INTEGRITY is STRONG....He will assist and guide you HONORABLY through the trade and buying process. You will undoubtedly leave better off than when you came in. A shout out...worth mentioning.... to Mike Hayes as well..... More
Other Employees Tagged: Vinicius "Vinny" Santos, Michael Pace , Adam Altvater, Mike Hayes, Brandon Ogrodnick, Fernanda Santos
December 18, 2019
2017 Hyundai Elantra The team at Dickson City Hyundai was excellent from start to finish. Greg helped me get into a car I love, Anthony was extremely helpful when I was fi The team at Dickson City Hyundai was excellent from start to finish. Greg helped me get into a car I love, Anthony was extremely helpful when I was finalizing everything, and Launi and the rest of the team in the Service Department went above and beyond to take car of everything that my car needed. Overall, I had a wonderful experience and I would definitely recommend them to anyone without hesitation. More
Other Employees Tagged: Greg Bertholf, Anthony Tooson
December 17, 2019
Second look help I had my car towed here after only having it back from another dealership for 5 days. My contact person at Dickson City, Launi, was very supportive an I had my car towed here after only having it back from another dealership for 5 days. My contact person at Dickson City, Launi, was very supportive and helpful. The service team looked into my problem and found a possible issue the original dealership missed. Launi and the team spoke with the dealership and also provided me with the information. It was very helpful in making sure the original dealership knew that I knew what the Dickson City team found. More
December 14, 2019
Quality professional services Quality services and informative analysts. Prices That are cost efficient. Last minute appointment Help in maintenance upkeeps. Personal care for Quality services and informative analysts. Prices That are cost efficient. Last minute appointment Help in maintenance upkeeps. Personal care for products and customers. Timely help when needed, More
Other Employees Tagged: Greg Bertholf, Pete Buselli, Ray Martinez, Anthony Tooson, Jordan Tishler , Adam Altvater, Mike Hayes, Raymond McGarry
December 12, 2019
Great people good service They help you very quick baby anything you need that would help you and I’ll call you if you have anything wrong with your car before you do any maint They help you very quick baby anything you need that would help you and I’ll call you if you have anything wrong with your car before you do any maintenance on it which is a very good procedure and they always on time More
Other Employees Tagged: Greg Bertholf, Vinicius "Vinny" Santos, Michael Pace, Anthony Tooson , Adam Altvater, BRANT BECKER, Mike Hayes, Raymond McGarry, Brandon Ogrodnick
December 09, 2019
Routine maintenance Wait time on your vehicle is never very long. I have recommended DC Hyundai to all of my friends. I will return when it's time to upgrade Wait time on your vehicle is never very long. I have recommended DC Hyundai to all of my friends. I will return when it's time to upgrade More
Other Employees Tagged: Adam Altvater
December 06, 2019
Very satisfied with everyone we dealt with Mike helped my husband and I get exactly what we were looking for although it wasn’t easy. Everyone there made our buying experience a breeze and even Mike helped my husband and I get exactly what we were looking for although it wasn’t easy. Everyone there made our buying experience a breeze and even the service department was fantastic. Highly recommended More
Other Employees Tagged: Anthony Tooson , Michael Melando, Brandon Ogrodnick
December 06, 2019
Excellent service Best service advisor I had the pleasure of having, Super friendly, goes above and beyond for any customer that walks into service. If you want the bes Best service advisor I had the pleasure of having, Super friendly, goes above and beyond for any customer that walks into service. If you want the best service with no hassle or frustration then do yourselves a favor and ask for Launi. More
Other Employees Tagged: Adam Altvater, Brandon Ogrodnick
December 04, 2019
Oil change and tire rotation Everything was great! Except, when I got home, I realized I was missing a hubcap! I called to see if they forgot to put it on. Or, if it wasn’t s Everything was great! Except, when I got home, I realized I was missing a hubcap! I called to see if they forgot to put it on. Or, if it wasn’t secured properly and I lost it on my way home. Still waiting for a call back. I guess I will call again. I’m not sure if the lady who answered the phone ever sent my message back to the service department. More

