Laura Campbell
Laura Campbell at Halleen Kia

Laura Campbell

BDC Manager

Halleen Kia

27932 Lorain Rd
North Olmsted, OH 44070

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2.4
105 Reviews

Dealership Experience

15 yrs, 9 mos

Industry Experience

37 yrs, 6 mos

2.4

105 Reviews

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105 Reviews of Laura Campbell

July 02, 2026

Dealership Rating
Employee Rating

They lied about leasing a K4 for $119 a month. It actually is more after all the paperwork is signed. And I purchased online, but they failed to inform me of the outer damage on the vehicle. Do no More

by DanD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

June 08, 2026

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Employee Rating

I was told they replaced the spark plugs on my vehicle. A couple months later they needed replaced again. I’m pretty sure they lied to me about replacing the spark plugs the first time. Where is honesty an More

by Brandon S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

June 02, 2026

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Employee Rating

Halleen Kia is a disastrous dealership where trust and loyalty are severely broken. Predatory sales tactics and dishonest practices ultimately destroy any hope of building consumer confidence. More

by Sarah C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 02, 2026

Halleen Kia responded

We are very disappointed to read about your experience. Building long-term trust and consumer confidence is our top priority, and it is clear we missed the mark with you. We want to understand what happened and address your concerns. Please contact our me at ehalleen@halleenkia.com or 216-930-4627 at your earliest convenience so we can discuss this further. Thank you Eric Halleen Pres/GM

May 22, 2026

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They use false CARFAX information to persuade you to purchase a vehicle. This is the type of honesty you receive at Halleen Kia. It reflects on the entire staff and everyone associated with Halleen. You More

by Trent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 22, 2026

Halleen Kia responded

Trent all of our CARFAX reports come directly from CARFAX. There is no way to falsify these reports. If you would like to contact me regarding this I would be happy to look into it to see what the issue is. I can be reached at ehalleen@halleenkia.com or directly via phone at 216-930-4627. Thank you and I look forward to speaking with you. Eric Halleen

June 29, 2025

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Employee Rating

Great sales team, no pressure. Had a great selection. Expedient, accommodating and patient staff. Will come back. More

by jhobrath1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Stein, Teddy Beharry

August 30, 2024

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Employee Rating

Brian was great. The staff keeps me coming back time and time again. Thanks guys! More

by slemal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Stein, Brian Stang

July 18, 2023

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Employee Rating

The staff and salesman at Halleen Kia made the car buying process stress free. I would not hesitate to recommend others when looking to purchase a vehicle. More

by Farren_heights
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Rogalski , Mike Pawlowski

April 29, 2023

Dealership Rating
Employee Rating

Lauren Campbell and Jim McConville were very accommodating. Laura is the reason I came back to Halleen. Laura paired we with Jim McC. who is doing a wonderful job delivering my 2020 Kia Soul. Pi More

by dimples1152
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim McConville , Jayson Valentine

January 15, 2023

Dealership Rating
Employee Rating

Marty and the service department are top notch! Will recommend to anybody. Great job guys! More

by powen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 15, 2022

Dealership Rating
Employee Rating

Outstanding experience! Six stars! Jim McConville treated us like family from beginning to end. Finance and Service are great, as well. After 3 years with our Optima, we More

by Ephereon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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