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Laura Hall
Laura Hall at Joseph Toyota of Cincinnati

Laura Hall | Page 55

Rental Manager

Joseph Toyota of Cincinnati

9101 Colerain Ave
Cincinnati, OH 45251

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4.3
774 Reviews
4.3

774 Reviews

Write a Review

774 Reviews of Laura Hall

October 04, 2021

Dealership Rating
Employee Rating

Waiting area very clean and comfy. I was kept informed, all questions were answered and or explained. More

by GENNIE1896
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 04, 2021

Joseph Toyota of Cincinnati responded

Gennie, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 03, 2021

Dealership Rating
Employee Rating

I've always had a good experience but upon arriving home from my routine oil change my car is now leaking oil. I've not had 1 negative issue with this car until the last oil change. More

by JCHAPLIN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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October 01, 2021

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Employee Rating

The coffee was good . It would be nice if they could wash the truck when I bring it in More

by GFDIMPORTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 01, 2021

Joseph Toyota of Cincinnati responded

Your comments are important to us! We appreciate the time you took to leave them. We apologize for not washing the truck. In lieu of that, because our wash facility is not always kind to large, long vehicles, we should have offered you a complimentary wash coupon. Contact us at 513-385-1800, ext. 8311; we'll send one to you. Thanks for acknowledging your Service Team with a five-star review. Come back for another cup of coffee any time.

September 30, 2021

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Employee Rating

Always plesent experience when at Toyota Joseph dealership, very friendly and very nice service and sales staff. More

by CRAIGFINITY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 30, 2021

Joseph Toyota of Cincinnati responded

We appreciate your kind words! Thank you for continuing to choose Joseph Toyota for your automotive needs. Your comments and recommendation are always welcomed. We look forward to serving you again.

September 30, 2021

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Employee Rating

Service was great, I was able to get something done while my car was in for routine maintenance. Anderson was great. More

by CANDY.MOORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anderson

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Sep 30, 2021

Joseph Toyota of Cincinnati responded

Thank you, Candy! We are delighted to know your service visit was productive in so many ways, and that Anderson provided you with fantastic customer-first service. On behalf of your entire Joseph Toyota Service Team, sincere thanks for your business and feedback. We look forward to seeing you next time!

September 30, 2021

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Employee Rating

I scheduled an appointment and I waited for 2 hours when it wasn’t supposed to take nearly that long. More

by JACKS3M7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Sep 30, 2021

Joseph Toyota of Cincinnati responded

Thank you for commenting on your recent experience at Joseph Toyota. We're sorry to have disappointed and inconvenienced you with an overly long wait period for service. We sincerely apologize for the delay. We would like the opportunity to try again. Give us a call at 513-385-1800, ext. 8311.

September 30, 2021

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Employee Rating

Don't have people make appointments if they're going to have to wait 2 hours for their car More

by TYATES0876
Recommend Dealer
No
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Sep 30, 2021

Joseph Toyota of Cincinnati responded

Please accept our sincere apology for the additional wait time. We're sorry to have inconvenienced you at your first visit to Joseph Toyota Service. We hope that the maintenance service you received here met your expectations. If you wish to contact us, please call 513-385-1800, ext. 8311. Sincerely, Joseph Toyota of Cincinnati

September 28, 2021

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Employee Rating

Overall I’m happy with how quick the service was. How clean the facility was and how friendly everyone was. More

by ECHELBERRYPAUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 28, 2021

Joseph Toyota of Cincinnati responded

We are happy as well, Paul. Thank you for choosing Joseph Toyota Service for your vehicle's maintenance. It was our pleasure to serve you and to earn your recommendation. Best wishes from your Service Team!

September 27, 2021

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Employee Rating

Always professional staff, who are polite and get the job done. Explain what is needed or what was done so customer understands. More

by JNORTHERNCONCRETE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 27, 2021

Joseph Toyota of Cincinnati responded

Thank you for choosing and recommending your Joseph Toyota of Cincinnati Service Team. Your satisfaction is important to us. As always, it is our pleasure to serve you. We're here for you.

September 26, 2021

Dealership Rating
Employee Rating

It is a good place to get service for my Lexus.I use all It is a good place to get service for my Lexus. I use all the time. More

by GSMITH60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Sep 27, 2021

Joseph Toyota of Cincinnati responded

Thank you for sharing the news about your positive experiences at Joseph Toyota Service. We very much appreciate your business and supportive remarks. All best wishes from your Service Team!

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