Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Laura Hall

Overview Reviews (776) Inventory (175)

Contact Me

View All Employees

< View All Employees

Laura Hall

Laura Hall | Page 56

Rental Manager

Joseph Toyota of Cincinnati

9101 Colerain Ave
Cincinnati, OH 45251

Contact Me

4.2

776 Reviews

Overview Reviews (776) Inventory (175)

4.2

776 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Laura Hall

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

776 Reviews of Laura Hall

September 27, 2021

Dealership Rating

Employee Rating

Always professional staff, who are polite and get the job done. Explain what is needed or what was done so customer understands. done. Explain what is needed or what was done so customer understands. More

by JNORTHERNCONCRETE

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 27, 2021 -

Joseph Toyota of Cincinnati responded

Thank you for choosing and recommending your Joseph Toyota of Cincinnati Service Team. Your satisfaction is important to us. As always, it is our pleasure to serve you. We're here for you.

September 26, 2021

Dealership Rating

Employee Rating

It is a good place to get service for my Lexus.I use all It is a good place to get service for my Lexus. I use all the time. It is a good place to get service for my Lexus. I use all the time. More

by GSMITH60

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 27, 2021 -

Joseph Toyota of Cincinnati responded

Thank you for sharing the news about your positive experiences at Joseph Toyota Service. We very much appreciate your business and supportive remarks. All best wishes from your Service Team!

September 26, 2021

Dealership Rating

Employee Rating

Very good dealership service department is also very professional would highly recommend this dealership also place was very clean professional would highly recommend this dealership also place was very clean More

by SHICKMAN2

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 27, 2021 -

Joseph Toyota of Cincinnati responded

We sincerely appreciate your feedback and recommendation. Your Joseph Toyota Service Team always aims to provide you with timely, efficient service. We're delighted that your experience was satisfying and smooth. Come back and see us again.

September 24, 2021

Dealership Rating

Employee Rating

I had my battery checked at your facility. The test was done quickly with good results. I had my battery checked at you facility. and the results were very good. i was t done quickly with good results. I had my battery checked at you facility. and the results were very good. i was taken promptly, and the check was completed in a timely manner. Anderson was my contact and was very professional. More

by K Lohr

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Anderson

Sep 24, 2021 -

Joseph Toyota of Cincinnati responded

What a great experience! Thank you for stopping in. We're glad that Anderson and your Joseph Toyota Service Team took care of your vehicle in a timely, professional manner. Thank you for choosing Joseph Toyota for your automotive needs. Have a fantastic weekend!

September 23, 2021

Dealership Rating

Employee Rating

Great fast service for our 2020 Toyota Camry that was leased. Good follow-up to keep out maintenance current. leased. Good follow-up to keep out maintenance current. More

by ERICLANDEN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 23, 2021 -

Joseph Toyota of Cincinnati responded

Thank you, Eric! It was a pleasure to serve you and to take good care of your Camry. Your satisfaction is our goal. We're glad your Joseph Toyota Service Team's efforts met you expectations. Thanks again!

September 23, 2021

Dealership Rating

Employee Rating

Arrived at 8:00 am for an oil change and tire rotation. Called a little afternoon and the woman said they were working on it. Called again a little after 1:00 pm and the man said I was next in line and to Called a little afternoon and the woman said they were working on it. Called again a little after 1:00 pm and the man said I was next in line and to wait for a phone call. Decided to just pick up the car and arrived a little before 5;00 to find out they were just finishing up. The cost for this 80.00 which is rather high for that type of service. I won’t be coming back for this type of service. I just wish the service reps would be honest and tell me they were running behind instead of telling me what they think i want to hear. Be honest! A whole day wasted and for me full of anxiety. More

by JGSCHRAND

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Sep 24, 2021 -

Joseph Toyota of Cincinnati responded

Thank you for bringing this issue to our attention. We will delve into the matter further. We can state, however, that if you were dropping off your vehicle so we could work the oil change into the previously scheduled time appointments, we guarantee to complete the work on that day but not at a specific time. We sincerely apologize if this information was not communicated to you at the time you called or when you initially requested the oil change service. The cost for a full synthetic oil/filter change is competitive with other Certified Toyota dealers' Service Departments. You can always check josephtoyota.com>service>service-specials for coupons and monthly specials. If you would like to contact us, please call 513-385-1800, ext. 8311. Again, our apologies for any inconvenience and upset our Service personnel may have caused you. We would enjoy seeing you again. Thank you, Joseph Toyota of Cincinnati

September 23, 2021

Dealership Rating

Employee Rating

Everything went smoothly. The staff were friendly and the lounge was clean and comfortable while I waited. The work was done quickly and competently. lounge was clean and comfortable while I waited. The work was done quickly and competently. More

by ARAGAZZO83

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 23, 2021 -

Joseph Toyota of Cincinnati responded

Hello and thank you for your candid feedback and five-star recommendation. We enjoyed serving you and are glad you had a pleasant experience. Thank you for choosing Joseph Toyota of Cincinnati!

September 21, 2021

Dealership Rating

Employee Rating

They have been servicing my rav 4 since it was new 8 yrs ago and I have had nothing but good service from Joseph Toyota. ago and I have had nothing but good service from Joseph Toyota. More

by BARRY4U21

Verified Customer

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 21, 2021 -

Joseph Toyota of Cincinnati responded

Being able to provide you with great service is what makes us happy. Thank you, Barry, for submitting this good-news review. We look forward to serving you for all your automotive needs. We appreciate your loyalty!

September 20, 2021

Dealership Rating

Employee Rating

This 2011 Prius has always had Toyota dealership maintenance. This time Joseph Toyotas solved the brake noise and called my attention to many small lights that had never been replaced maintenance. This time Joseph Toyotas solved the brake noise and called my attention to many small lights that had never been replaced More

by CINCYFIVE

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 20, 2021 -

Joseph Toyota of Cincinnati responded

Thank you for sharing your good news! We enjoyed working with you to resolve the Prius's brake noise. Your satisfaction is our aim. Your Joseph Toyota Service Team extends their gratitude for this great feedback.

September 20, 2021

Dealership Rating

Employee Rating

Usually bery good. This time the brakes had been making noise. After service they're making a different noise noise. After service they're making a different noise More

by CINCYFIVE

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Sep 20, 2021 -

Joseph Toyota of Cincinnati responded

Thank you for letting us know about the new brake noise that appeared following full brake replacement service. We see that the issue has already been resolved and that your 2011 Prius is no longer making noise during braking. It is always our pleasure to assist you with your automotive needs. Best wishes from your Joseph Toyota of Cincinnati Service Team!

Dealership Inventory (175 Vehicles)

2017 Subaru WRX | used

$15,393

2017 Subaru WRX

used

Blue Pearl exterior

Manual

All-wheel Drive

$15,393

View Vehicle Details

View Details

2019 Honda Pilot | used

$20,585

2019 Honda Pilot

used

White Diamond Pearl exterior

Automatic

All-wheel Drive

$20,585

View Vehicle Details

View Details

2018 Audi A6 | used

$20,393

2018 Audi A6

used

Gray Metallic exterior

Automatic

All-wheel Drive

$20,393

View Vehicle Details

View Details

2026 Toyota Tundra | new

$69,897

2026 Toyota Tundra

new

Celestial Silver Metallic exterior

Automatic

Four-wheel Drive

$69,897

View Vehicle Details

View Details

2024 Toyota RAV4 | used

$31,102

2024 Toyota RAV4

used

Blueprint exterior

Automatic

All-wheel Drive

$31,102

View Vehicle Details

View Details

2026 Toyota Highlander | used

$51,393

2026 Toyota Highlander

used

Midnight Black Metallic exterior

Automatic

All-wheel Drive

$51,393

View Vehicle Details

View Details

View All Inventory