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Laura Hall

Overview Reviews (776) Inventory (175)

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Laura Hall

Laura Hall | Page 57

Rental Manager

Joseph Toyota of Cincinnati

9101 Colerain Ave
Cincinnati, OH 45251

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4.2

776 Reviews

Overview Reviews (776) Inventory (175)

4.2

776 Reviews

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776 Reviews of Laura Hall

September 20, 2021

Dealership Rating

Employee Rating

Quick service. Knowledgeable. Friendly. Nice Quick service. Knowledgeable. Friendly. Nice comfortable waiting room. Explained future service I needed in detail Quick service. Knowledgeable. Friendly. Nice comfortable waiting room. Explained future service I needed in detail More

by WANSTRATH57

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 20, 2021 -

Joseph Toyota of Cincinnati responded

It was our pleasure to serve you! Thank you for sharing the highlights of your time with us and for letting us know that your Service Team met your expectations in so many ways. All of us at Joseph Toyota appreciate your recommendation.

September 20, 2021

Dealership Rating

Employee Rating

Fast and friendly service. Gave me a heads up on future service needs. Thank you. service needs. Thank you. More

by ROSELLE.KRIS

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 20, 2021 -

Joseph Toyota of Cincinnati responded

We appreciate knowing some of the things you value about the service we provided. Thank you for choosing Joseph Toyota of Cincinnati for your automotive needs. We look forward to seeing you again!

September 19, 2021

Dealership Rating

Employee Rating

Always good dealings with Joseph Toyota. Feel they care about keeping the custoner ahead of mechanical issues. about keeping the custoner ahead of mechanical issues. More

by PEGGYSUE0

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 19, 2021 -

Joseph Toyota of Cincinnati responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 18, 2021

Dealership Rating

Employee Rating

I have always felt comfortable taking my van to Joseph Toyota. Fortunately I have not needed any serious repairs, but if I did this is where I would go. Toyota. Fortunately I have not needed any serious repairs, but if I did this is where I would go. More

by MAWDOGMOM

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 19, 2021 -

Joseph Toyota of Cincinnati responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Joseph Toyota of Cincinnati!

September 18, 2021

Dealership Rating

Employee Rating

Service was thorough and quick. The service attendant that greeted me was not mean but not friendly either. that greeted me was not mean but not friendly either. More

by PABLOS

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 19, 2021 -

Joseph Toyota of Cincinnati responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 18, 2021

Dealership Rating

Employee Rating

Made appointment via phone for 10:30AM on 9/16/21 advance for oil change only. My car wasn’t ready until 12:56 PM. 2 hrs 26 minutes is terrible service. What’s the value in making an appointment at Joseph To for oil change only. My car wasn’t ready until 12:56 PM. 2 hrs 26 minutes is terrible service. What’s the value in making an appointment at Joseph Toyota? More

by ELDERFAN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Sep 22, 2021 -

Joseph Toyota of Cincinnati responded

Thank you for bringing this issue to our attention and for speaking with us about it. We sincerely apologize for the inconvenience and lack of communication you had to experience. We empathize with you and are in the process of working toward a solution. Thank you for your patience and understanding. Your Joseph Toyota Service Team

September 17, 2021

Dealership Rating

Employee Rating

The service techs are very professional and informative. The service appointment was scheduled and delivered right on time. The service appointment was scheduled and delivered right on time. More

by KEITH51JOHNSON

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 17, 2021 -

Joseph Toyota of Cincinnati responded

Thanks so much for your straight-forward review, Keith. We're glad to know that you had a great service experience and your Joseph Toyota Service Team met your expectations. We appreciate your business and the recommendation. Have a wonderful weekend!

September 12, 2021

Dealership Rating

Employee Rating

As soon as I get there i am always greeted with a positive attitude from the person I last saw when in . I am always treated great. positive attitude from the person I last saw when in . I am always treated great. More

by WLHEINES

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Cheryl Nix

Sep 12, 2021 -

Joseph Toyota of Cincinnati responded

We appreciate your business and our team looks forward to serving you again soon!

September 11, 2021

Dealership Rating

Employee Rating

Andersen our service Technician was great and kept us informed about conditions with our Avalon. He worked well with keeping us informed with the status as well informed about conditions with our Avalon. He worked well with keeping us informed with the status as well More

by CIVILCOP

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Andersen 5 stars

Sep 11, 2021 -

Joseph Toyota of Cincinnati responded

Thank you for choosing Joseph Toyota of Cincinnati, your feedback and rating mean a lot to us. We're glad our team provided you with great customer service, and we hope to see you again!

September 09, 2021

Dealership Rating

Employee Rating

Toyota Care Service & Recall Completed in a very timely manner. Night Drop very convenient for completion of Service Visit. 4Runner was returned on time and clean. manner. Night Drop very convenient for completion of Service Visit. 4Runner was returned on time and clean. More

by MICHAEL.MUNZ

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Anderson

Sep 09, 2021 -

Joseph Toyota of Cincinnati responded

Michael, thank you for the feedback on your recent Service visit. We especially appreciate the mention of Night Drop availability. It was our pleasure to offer your timely, convenient, efficient service. Thanks again for choosing Joseph Toyota of Cincinnati for your automotive needs!

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