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Laura Hall
Laura Hall | Page 59
Rental Manager
Joseph Toyota of Cincinnati
9101 Colerain Ave
Cincinnati, OH 45251
774 Reviews
774 Reviews
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774 Reviews of Laura Hall
August 28, 2021
Brought my truck in to have a potential warranty item checked out. Fortunately, all was well. Staff in the service department are friendly. Communication is good both before and after service. I alwa checked out. Fortunately, all was well. Staff in the service department are friendly. Communication is good both before and after service. I always receive a followup call or text or both. More
by ESCHWINN
Verified Customer
August 27, 2021
Great communication from Kyle and Harrison. Car repaired on time and routine servuce completed. Joseph Toyota always makes service easy and and an overall experience. on time and routine servuce completed. Joseph Toyota always makes service easy and and an overall experience. More
by BECKYFISCHER333
August 27, 2021
Everyone was courteous from beginning to end during my service appointment. My car was even finished earlier than expected! I will come back to this dealership every time! service appointment. My car was even finished earlier than expected! I will come back to this dealership every time! More
by MISSY_TROTTER
August 26, 2021
I forgot about my appointment until 30 minutes after was to be there and called to reschedule the appointment and they were able to fit me in if I came over at the time I called. I very impressed that I did to be there and called to reschedule the appointment and they were able to fit me in if I came over at the time I called. I very impressed that I did not have to reschedule for another day More
by TTREINEN2
August 25, 2021
Scheduled for part to be replaced. I ask the service gentleman if something needs to have something done on my cell phone. I was told no it would update. Well it didn't. The SOS should have gone to gr gentleman if something needs to have something done on my cell phone. I was told no it would update. Well it didn't. The SOS should have gone to green it didn't ,still isn't. Going down Colerain the message about entune came on the screen again. I got home and called again, talk to a Chris, he was going to have service call me. I waited, finally going back to Joesph's. Ask a salesman to help no luck he couldn't get it working. Was told to call Toyota owners. Finally called the Connected Services talk to a wonderful gentleman, Shay, he saw the problem. I need a TSB 0019. I have a work order now that Shay M filed. Sandra from Joseph's called, she been looking into it. Sandra been so nice in helping me. I have an appointment at 1:30 today with Kyle. More
by SBLINEMANN
August 24, 2021
Everything was taken care of like they said it would be on my Camry. I was very pleased with my experience on Monday, August 23. on my Camry. I was very pleased with my experience on Monday, August 23. More
by FYR19
Other Employees Tagged: Chris Ward
August 24, 2021
I wish the sales dept was as good as the service dept. I may have actually bought my Tundra from Joseph had it been. It is like too totally different companies. I almost did not take my truck to the servi may have actually bought my Tundra from Joseph had it been. It is like too totally different companies. I almost did not take my truck to the service dept after I bought at an out of state Toyota dealer, but I am glad I gave them a shot. I would never buy a car from them but I like having service done by them. Perhaps if the manager of service started managing the salesfloor then I may buy there. Anderson was GREAT but I dont see his name listed for the 5 stars I would have given him,. More
by 1969IVAN1
Other Employees Tagged: Anderson
