Laura Hall
Laura Hall at Joseph Toyota of Cincinnati

Laura Hall | Page 59

Rental Manager

Joseph Toyota of Cincinnati

9101 Colerain Ave
Cincinnati, OH 45251

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4.2
776 Reviews
4.2

776 Reviews

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776 Reviews of Laura Hall

August 29, 2021

Dealership Rating
Employee Rating

Took care of my cars checkup in less than 2 hours! Very efficient and professional! I will be coming if back in six months!!.Yea! More

by PRSC50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 30, 2021

Joseph Toyota of Cincinnati responded

We are very happy to have provided you with such a positive experience working with Laura! We sincerely value your business and look forward to your next visit.

August 28, 2021

Dealership Rating
Employee Rating

Good. Wish I could of gotten in sooner. Nice to book online but have to wait three weeks to get in. The place is clean and people are nice More

by MARCY.MENDENHALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 28, 2021

Joseph Toyota of Cincinnati responded

Thank you, Marcy, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 28, 2021

Dealership Rating
Employee Rating

Brought my truck in to have a potential warranty item checked out. Fortunately, all was well. Staff in the service department are friendly. Communication is good both before and after service. I alwa More

by ESCHWINN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 28, 2021

Joseph Toyota of Cincinnati responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Toyota of Cincinnati!

August 27, 2021

Dealership Rating
Employee Rating

They did not do what I ask now I have to schedule appointment with performance. I ask them to drive my car and check noise my brakes were making More

by KELLECRAWFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 13, 2021

Joseph Toyota of Cincinnati responded

Hello Kelle, briefly, thank you for letting us know that we missed something during your vehicle's recent service appointment. We attempted to reach you on your cell phone and left a voicemail message there. We sincerely apologize for overlooking your request. We would like to have you bring your vehicle back at your convenience to have the issue you stated addressed. Please give us a call at your earliest convenience. Thank you, Joseph Toyota of Cincinnati

August 27, 2021

Dealership Rating
Employee Rating

Great communication from Kyle and Harrison. Car repaired on time and routine servuce completed. Joseph Toyota always makes service easy and and an overall experience. More

by BECKYFISCHER333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 27, 2021

Joseph Toyota of Cincinnati responded

Thank you for taking the time to share your feedback with us, Becky. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kyle, Harrison, and our team, and we look forward to working with you again.

Aug 27, 2021

Joseph Toyota of Cincinnati responded

Thanks for taking time to comment on your recent service experience. We are delighted that your Service Team coordinated efforts to keep you updated and informed about your vehicle's status and condition. Thank you for being a loyal customer and for recommending us to others. We appreciate you!

August 27, 2021

Dealership Rating
Employee Rating

Everyone was courteous from beginning to end during my service appointment. My car was even finished earlier than expected! I will come back to this dealership every time! More

by MISSY_TROTTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 27, 2021

Joseph Toyota of Cincinnati responded

Missy, we are pleased to have exceeded your expectations! It was our pleasure to provide you with a timely experience. We appreciate your comments and recommendation. Many thanks from your entire Joseph Toyota Service Team! We'll look forward to seeing you again!

August 26, 2021

Dealership Rating
Employee Rating

Price has increased for oil change. Did not have coupons this time..I would like coupons to be more frequently sent to us. We have had 2 oil changes recently. More

by PPJH13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 27, 2021

Joseph Toyota of Cincinnati responded

We appreciate your business and our team looks forward to serving you again soon! Thank you for letting us know that you would like oil change coupons. No need to wait for us to send them to you, Monthly specials for synthetic and regular oil/filter changes are always available on our website at: https://www.josephtoyota.com/service/service-specials/ Simply download the coupon you want to use and bring it in with you at the time of the appointment. Thanks again for choosing Joseph Toyota for your automotive needs!

August 26, 2021

Dealership Rating
Employee Rating

I forgot about my appointment until 30 minutes after was to be there and called to reschedule the appointment and they were able to fit me in if I came over at the time I called. I very impressed that I did More

by TTREINEN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2021

Joseph Toyota of Cincinnati responded

Thank you for choosing Joseph Toyota of Cincinnati. We appreciate you taking the time to share your feedback. Thank you for the five-star rating. We're glad we were able to help, and we hope to see you again!

August 25, 2021

Dealership Rating
Employee Rating

Scheduled for part to be replaced. I ask the service gentleman if something needs to have something done on my cell phone. I was told no it would update. Well it didn't. The SOS should have gone to gr More

by SBLINEMANN
Recommend Dealer
Yes
Aug 25, 2021

Joseph Toyota of Cincinnati responded

Thank you for sharing your experiences with us. We understand this technical process has been frustrating for you and that you would like it to be resolved as soon as possible. Please accept of deepest apology for the inconvenience you have endured, and our thanks for your continued patience as we work toward the resolution. We're looking forward to your visit today!

August 25, 2021

Dealership Rating
Employee Rating

cars for sale, not many, maybe a handful or so for sale. Abundance of used cars at dangerously overpriced terms. How are we going to solve these pressing issues.? More

by MATT.P0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 25, 2021

Joseph Toyota of Cincinnati responded

We sincerely appreciate your confidence in Joseph Toyota Service! Thank you for rewarding us with a multi-star recommendation. It was our pleasure to provide you with friendly customer and quality technical service. Come back again and see us for your vehicle's automotive needs. We'll be here for you.

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