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Laura Hall
Laura Hall at Joseph Toyota of Cincinnati

Laura Hall | Page 60

Rental Manager

Joseph Toyota of Cincinnati

9101 Colerain Ave
Cincinnati, OH 45251

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4.3
774 Reviews
4.3

774 Reviews

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774 Reviews of Laura Hall

August 22, 2021

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Employee Rating

This was my first time for service at Joseph Toyota. Everything was great, smooth, and well taken care of. I would recommend the service to anyone. More

by Sinemissinem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason

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Aug 23, 2021

Joseph Toyota of Cincinnati responded

Welcome to the Joseph Toyota Experience! It is our pleasure to offer you customer-first service. Thank you for sharing your experience with us; we're delighted to know that Jason and your entire Service Team made this first-time visit smooth and great. Come and see us again. We'll be here for you!

August 17, 2021

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Employee Rating

I've ben a customer of Joseph Toyota since 2015 when I bought my Puris. Since then t bought 3 other vehicles they've been great More

by croxswm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 17, 2021

Joseph Toyota of Cincinnati responded

From all of us at Joseph Toyota, a big "thank you" for your sales and service business during the past six years! We enjoy helping you with all of your automotive needs, great and small. We look forward to serving you for years to come. Thank you for your comments, your recommendation, and especially your business. We value your friendship!

Aug 17, 2021

croxswm responded

Thanks

August 17, 2021

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Employee Rating

Service was prompt and complete. The wait was just what was estimated. Care was taken to make sure the car was clean by the service reps. More

by JOYCE.HAUGABOOK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 17, 2021

Joseph Toyota of Cincinnati responded

Joyce, thank you for choosing Joseph Toyota for your vehicle's automotive needs. We appreciate your targeted comments and your service business, and we look forward to serving you again. Your recommendation is important to us!

August 15, 2021

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Employee Rating

They left the valve stim caps off of my tires. Last time I took my other vehicle in, they told us we needed new battery and air filter even though I just had them replaced. More

by linboogy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Aug 17, 2021

Joseph Toyota of Cincinnati responded

Thank you for your call! We were happy to send one of our Service Staff to your residence to replace the two valve stem covers that did not get replaced on the vehicle after the tires were rotated recently. Please accept our apology for this procedural misstep and any inconvenience it may have caused. We appreciate that you brought the matter to our attention. Thanks again for choosing Joseph Toyota!

August 15, 2021

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Employee Rating

We have purchased may cars from this dealership. The service department has always been outstanding. We will continue to purchase cars from this establishment and use the service department More

by RONDA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 16, 2021

Joseph Toyota of Cincinnati responded

Your candid remarks are important to us, Ronda, We appreciate the time you took to provide them. From all of us at Joseph Toyota, Sales and Service, thank you for continuing to choose our dealership. It is always a pleasure to serve you!

August 14, 2021

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Employee Rating

Great job. Done quickly and efficiently. I wish they had turned off the service light the last time though. Drove all the way to Hilton head and back with it on More

by SUZI.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 16, 2021

Joseph Toyota of Cincinnati responded

We appreciate your kind responses and recommendation, Suzi. Many thanks! Please accept our apology for the annoying service light we did not reset after your appointment. When it's convenient to stop in, we'll be happy to resolve the issue. We hope the trip was otherwise amazing!

Aug 16, 2021

Joseph Toyota of Cincinnati responded

Thanks for letting us know, and again please accept our apology for the oversight. All best wishes for the upcoming holiday weekend!

Aug 16, 2021

SUZI. responded

No need to comeback. The device light was reset

August 14, 2021

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Employee Rating

The people were very nice and everything was clean and the work was done on time and I came from work so I needed a snack and a drink and they came in very handy More

by JAM5591
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 16, 2021

Joseph Toyota of Cincinnati responded

We can't thank you enough for this amazing feedback! We're delighted to have provided you with everything you needed in the moment. Come and see us again for your automotive needs. All best wishes!

August 13, 2021

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Employee Rating

The service is quick and efficient and they greet you in a friendly manner as soon as you arrive. The technician went over all the maintenance. It was a good experience overall. More

by HABERTHIERJOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Anderson

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Aug 16, 2021

Joseph Toyota of Cincinnati responded

Thank you for sharing your customer-first experience with us! Anderson and all the members of your Service Team offer their appreciation and kind regards for your positive review of their service. It will be our pleasure to serve you in the future. Thanks again!

August 10, 2021

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Employee Rating

My oil change and tire rotation was done well and efficiently! I waited less than an hour for everything to get done. The staff was friendly and knowledgeable. More

by krista.leakas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 11, 2021

Joseph Toyota of Cincinnati responded

Thanks for this great review, Krista! We appreciate this detailed assessment of your Service Team's timely, courteous customer service. It was our pleasure to serve you; we look forward to your next visit. Thank you for choosing Joseph Toyota Service!

August 09, 2021

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Employee Rating

They have always done a good job with device for me here at Joseph Toyota. Price is on the higher side of things but you get what you pay for More

by MOCH_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anderson

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Aug 09, 2021

Joseph Toyota of Cincinnati responded

On behalf of your entire Joseph Toyota Service Team, we extend our thanks to you for this candid review and for your recommendation. We appreciate your business and support, and look forward to seeing you again. We'll be here for you!

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