Laura Hall
Laura Hall at Joseph Toyota of Cincinnati

Laura Hall | Page 67

Rental Manager

Joseph Toyota of Cincinnati

9101 Colerain Ave
Cincinnati, OH 45251

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4.3
774 Reviews
4.3

774 Reviews

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774 Reviews of Laura Hall

June 03, 2021

Dealership Rating
Employee Rating

everything went well. vehicle was ready on time. ttt ttt ttt ttt ttt ttt ttt ttt ttt ttt ttt ttt ttt ttt lttt ttt ttt More

by RHANSMANJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 03, 2021

Joseph Toyota of Cincinnati responded

Thank you for this short but sweet feedback about your recent service experience. We appreciate your recommendation and look forward to seeing you again.

June 03, 2021

Dealership Rating
Employee Rating

Had an appointment at 9:00am in the Service Dept. for our Company leased vehicle and was in and out within an hour. They did a great job! More

by JANET.HICKMAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jun 03, 2021

Joseph Toyota of Cincinnati responded

Janet, thank you for letting us know about this morning's appointment: Providing prompt, efficient service is one of goals. We're glad to have met your expectations. Thanks for choosing Joseph Toyota for your Company-leased vehicle's service needs. We appreciate your business and recommendation!

June 02, 2021

Dealership Rating
Employee Rating

Service department is very professional and highly efficient. They have this down to a science. Comfortable waiting areas and amenities. Overall, excellent service and experience. More

by J_ASMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 02, 2021

Joseph Toyota of Cincinnati responded

We are particularly thankful for this amazing snapshot of your experience at Joseph Toyota! Your business and recommendation speak volumes. Your entire Service Team extend their gratitude to you for acknowledging them in this meaningful way. Thanks again!

May 31, 2021

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Employee Rating

The service person who helped me was really professional and organized and gracious. I was delighted that the regular maintenance was done in half an hour. The lounge was very comfortable. Good coffee, too More

by ARIEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2021

Joseph Toyota of Cincinnati responded

Thank you, it's great to hear that you had such a pleasant and timely experience. We appreciate your business and our team looks forward to serving you again soon!

May 28, 2021

Dealership Rating
Employee Rating

I am very satisfied with Joseph Toyota on Colerain as all there people you with respect and the service they do is excellent. The waiting room is awesome for waiting. More

by MCIAMPONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 28, 2021

Joseph Toyota of Cincinnati responded

You've made our day with this good news review! It is our pleasure to offer you a comfortable lounge while we strive to give you the best possible automotive and customer service. All of us at Joseph Toyota thank you for choosing us for your vehicle's care and look forward to seeing you again.

May 28, 2021

Dealership Rating
Employee Rating

Excellent dealership and service department. Quick and reliable service. Jason Smith is always a pleasure to work with. He always communicates what is wrong and his recommendation. More

by PLOTKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 28, 2021

Joseph Toyota of Cincinnati responded

Jason and your entire Service Team at Joseph Toyota extend their thanks to you for this amazing feedback! We value your business and appreciate your recommendation. We're looking forward to your next visit.

May 28, 2021

Dealership Rating
Employee Rating

Excellent dealership and service department. Quick service and reliable service. Communication with me was effective. Clean service area. Proper COVID precautions. The vehicle was clean and exteri More

by JIMSWANSON75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 28, 2021

Joseph Toyota of Cincinnati responded

Jim, we can't thank you enough for this thoughtfully crafted review! Your detailed feedback provides us with important information about your experience at Joseph Toyota. We care about serving you well and are happy to know that we met your expectations. Thanks, Jim! We look forward to seeing you again.

May 28, 2021

Dealership Rating
Employee Rating

They did a quick and thorough job. I was very pleased with my experience. I really appreciate the two year/25k Toyota Care Program. Thanks! More

by ELIZABETH.RIESSER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 28, 2021

Joseph Toyota of Cincinnati responded

We appreciate your business and your review, Elizabeth! Thank you for letting us know that the service we provided met your expectations and earned your recommendation. We're glad you find Toyota Care Service helpful. Come back and see us again!

May 26, 2021

Dealership Rating
Employee Rating

Ornamental antenna bezel I had installed popping out on one side. Not sure what to do. Kind of worried about water getting in. Do not know if it is a part defect, or not. More

by MIKEGEIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle May

May 25, 2021

Dealership Rating
Employee Rating

This was my first visit for service and to the body shop and I will always drive from Dayton to Colerain for all service. Outstanding customer service. More

by BWP_54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Anderson

May 26, 2021

Joseph Toyota of Cincinnati responded

We appreciate the time your took to travel to our location for vehicle maintenance and repair. That is why your five-star review and recommendation are particularly important to us. It was our pleasure to extend great customer service to you. We look forward to serving you again. Best wishes!

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