Laura Mullinax | Page 2

Simply the best..better than all the rest..friendly service ..also the refreshments while waiting was a +...thanks you Landers for all you do..thanks again service ..also the refreshments while waiting was a +...thanks you Landers for all you do..thanks again More

by tonyamays14 Verified Customer Verified Customer

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I wanted to take a minute to say that Steve Landers CDJ is very lucky to have Josh Walker as an employee! This man overwhelms himself trying to help everyone in the dealership from others who work there, t is very lucky to have Josh Walker as an employee! This man overwhelms himself trying to help everyone in the dealership from others who work there, to every single customer around him, even if they're not his customers! He has a genuine want to help people and you can tell his heart is good. Even when I could see the pressure of the day building on him, he still keep a smile on his face and was very professional! I was there for a service issue and because of the pandemic the service department is understaffed and overworked and are working tirelessly to get caught up and take care of each and every customer who pulls through their bay! They told me it was going to be a couple of hours but they would get me in and get my problem rectified. I think I would have gotten frustrated if I wouldn't have met Mr. Walker! Even though he knew I wasn't buying anything, he loaded me up on a cart and took me around and actually wasn't trying to sell me. I know alot about cars in general and he was asking me questions and was like a sponge soaking up any knowledge he could get out of me! This is going to be a future leader of this company and for that reason alone the future of Steve Landers Chrysler Dodge Jeep is looking very bright! I also wanted to mention that he told me Justin Kervin who is the GSM of the store took a chance on him and his brother Madison, whom I didn't get the pleasure, and hired them against some adversity he faced in his decision! Well Mr. Kervin, you made the right choice and I haven't met you but from how Mr. Walker speaks of you, my hat goes off to you for actually caring about your employees and the customers! I know Mr. Walker has nothing but the highest respect for you and looks up to you considerably so keep being a role model to new sales people like the Walker's because the automotive business needs more in the leadership position like you! I want to thank Tracy in the service department for going above and beyond to get me in and out and for the whole staff at Landers CDJ for my entire experience, I will be a customer for life!! More

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Wouldn't return phone calls. I left messages at least 3 times with various people including "customer care". When the part arrived I wasn't notified to schedule service. I called AGAIN to see if the part times with various people including "customer care". When the part arrived I wasn't notified to schedule service. I called AGAIN to see if the part was in and it was close to being sent back to manufacturer due to the two week window to install. No apology or acknowledgement from the dealership. More

by LAURIEJO.STOWERS Verified Customer Verified Customer

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Everyone at this dealership has been extremely pleasant to work with including the general manager, my sales person, the greeter and the service and parts department. I would highly recommend (and have) t to work with including the general manager, my sales person, the greeter and the service and parts department. I would highly recommend (and have) to anyone thinking about purchasing a car. They have made what could be a normally challenging time and enjoyable experience. More

by BREEDING.BLAKE Verified Customer Verified Customer

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It was very Pleasant the staff was nice and very respectful. The wait wasn’t that bad either. I never have any problems when being my car to that location respectful. The wait wasn’t that bad either. I never have any problems when being my car to that location More

by devongoldsby95 Verified Customer Verified Customer

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I had great service never had a problem with anyone and they were so helpful. Would defiantly recommend the people who helped me especially Laura. they were so helpful. Would defiantly recommend the people who helped me especially Laura. More

by JWJOHNSON1996 Verified Customer Verified Customer

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As usual, STEVE LANDERS CDJ never disappoints. They are always accommodating and have the best customer service and service department. We won’t shop anywhere else. always accommodating and have the best customer service and service department. We won’t shop anywhere else. More

by RICKETTS_CATHY Verified Customer Verified Customer

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Keep up the good work guy’s. You guy’s rock. It’s alway’s good customer service whenever I’m there for service. I highly recommend my friends, family and coworkers to Steve Landers. alway’s good customer service whenever I’m there for service. I highly recommend my friends, family and coworkers to Steve Landers. More

by LANITADAVIS21 Verified Customer Verified Customer

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Thieves of Time. That should be the name of this dealership. Still haven't received my umbrella and things AND yal want me to write a review. Ok. dealership. Still haven't received my umbrella and things AND yal want me to write a review. Ok. More

by TheDisappointedOne Verified Customer Verified Customer

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We have bought many vehicles from Steve Landers CDJ, and we wouldn’t dream of buying anywhere else. . Their service department is always thorough, and we give them 5 stars every time. / we wouldn’t dream of buying anywhere else. . Their service department is always thorough, and we give them 5 stars every time. / More

by RICKETTS_CATHY Verified Customer Verified Customer

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