Laura Mullinax | Page 5
Customer Relations Manager
Landers Chrysler Dodge Jeep Ram
401 Colonel Glenn Plaza Loop
Little Rock, AR 72210
Dealership Experience
11 yrs, 1 mo
Industry Experience
11 yrs, 1 mo
Languages Spoken
English
75 Reviews
Write a Review75 Reviews of Laura Mullinax
May 13, 2020
Comically inept. Hilariously, I have had text, email and phone interaction about my experience, and now I am filling out my second survey. This sequence; the right han Hilariously, I have had text, email and phone interaction about my experience, and now I am filling out my second survey. This sequence; the right hand not knowing what the left is doing, is indicative of my experience. I came in with a safety issue, was charged for a repair that never happened, was dismissed with the safety issue unaddressed, and my take-away is that the Service Policy there is "Sucks to be You." And again … I have texted about this, I filled out an emailed survey, I spoke briefly with somebody named Dan … and now another survey. Wow. Maybe I'll get something in the mail, too? More
Other Employees Tagged: Heather (text), Dan (phone)
May 06, 2020
Since 2015, my family has purchased 8 cars from Steve Landers CDJR. Everyone from management to sales and service have done exactly what they told us they would do. Service after the sale is of most impo Landers CDJR. Everyone from management to sales and service have done exactly what they told us they would do. Service after the sale is of most importance to me. More
Other Employees Tagged: Adrian Jones , Paige Baird, Mark Lee, Justin Morgan, Tracey Schrupp Bob Cozatt
February 24, 2020
Steve Landers CDJ is my go to dealership. Heather and.Bob are both excellent to work with, and I can always count on them to treat me fairly. are both excellent to work with, and I can always count on them to treat me fairly. More
Other Employees Tagged: Ivan Figueroa, Drew Warburton , Billy Ashlock, Roger Cook, Brent Jones, Mark Lee, Chris Simms, Jason Whitlock
January 30, 2020
Always a great experience This dealership is top notch. We are also a cleaning vendor for this dealership. The people are excellent to work with. The service department always This dealership is top notch. We are also a cleaning vendor for this dealership. The people are excellent to work with. The service department always takes great care of our vehicles. More
Other Employees Tagged: Abe Lopez , Tim Baker, Mike Crow, Calvin Evans, Chaz Hubbart, Brent Jones, Jim Milam, Jason Whitlock
January 25, 2020
The sales personal and finance department was very helpful and quick at getting me in a truck and making sure my needs were met Dustin my salesman made everything quick and got me into the truck I wa helpful and quick at getting me in a truck and making sure my needs were met Dustin my salesman made everything quick and got me into the truck I wanted he did a outstanding job and was very attentive and thorough a few other people as well that is not on your employees list were very helpful as well More
Other Employees Tagged: Billy Ashlock, Dustin
November 02, 2019
Great service and nice atmosphere Greatest service department They have been really good service, Brent Jones and Tim baker was really helpful they provided me I loaner meanwhile my tr Greatest service department They have been really good service, Brent Jones and Tim baker was really helpful they provided me I loaner meanwhile my truck was getting service. the facility is really clean More
Other Employees Tagged: Ivan Figueroa , Tim Baker, Dee Everett, Brent Jones, Nic Jones, Mark Lee
October 28, 2019
They Accused me of bringing fraudulent check stubs to the dealer without verifying them. threatened me with jail. Before everthing was ran i offered to go get my dad so that we could show through the job we dealer without verifying them. threatened me with jail. Before everthing was ran i offered to go get my dad so that we could show through the job website that they were real, they said no it would be fine.8 hours went by and they told me the bank has flagged my dad and said they stubbs were fraudulent.. NOBODY CALLED TO VERIFY THE STUBS CRAZY PART ABOUT IT... so after i complained the customer relations manager told me to bring the correct stubs and i did but still it wasn't good enough because in the mist of this the car i wanted was being sold by Johnny which i was told he had a 700 ceedit score. No johnny was caucasian and i am black and that was the clear picture i had been working a week trying to get that car.. and i did everything thing i was suppose to do and still got turned aroud and lied to ohj and not to mention i am also falsely flagged and now i cant get a car due to no one doing their job to verify check stubbs.. so i was no longer able to get a car in my name.. oh and to add insult to injury there was never a apology and and owning up to making a mistake because i finallyshowed them a real check stubb.. just a slapp in the face and a big screw you basically. More
Other Employees Tagged: Ivan Figueroa, Adrian Jones , Paige Baird
October 13, 2019
Laura was Great!!! I was having trouble with the service department at the dealership. I wrote a bad review and was referred to Mrs. Laura Mullinax. She took care of my I was having trouble with the service department at the dealership. I wrote a bad review and was referred to Mrs. Laura Mullinax. She took care of my needs and got my truck fixed the way it should have been fixed the first time. She was very professional and courteous. I just want to give a big thanks to her. Without her help my truck would have never been fixed correctly. More
October 05, 2019
Great place and great people. Winston was very knowledgeable and made the experience painless!i Highly recommend him to help with your next car purchase! knowledgeable and made the experience painless!i Highly recommend him to help with your next car purchase! More
Other Employees Tagged: Winston Marshall, Stephen Williams

