Laura V. Torres

my saleswoman Laura V. Torres was a great help with me getting everything I wanted in a truck. She found the color the, the extras n I am completely happy with my purchase Torres was a great help with me getting everything I wanted in a truck. She found the color the, the extras n I am completely happy with my purchase. More

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On 12/06/25 I purchased a 2025 Jetta SE and I love it. My sales person was Laura V. Torres and I give her a 10+, she was phenomenal, professional and overall such a pleasant person to do business with. I My sales person was Laura V. Torres and I give her a 10+, she was phenomenal, professional and overall such a pleasant person to do business with. I recommend her to anyone who’s in the market to buy a VW. Thank You City Volkswagen of Chicago, I truly enjoyed my visit that day….Carlos Lopez More

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I am very very very very happy with my new VW Laura was able to help me I was very happy with Laura service and all the Volkswagen City employees able to help me I was very happy with Laura service and all the Volkswagen City employees More

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Laura and Maria did an outstanding job helping me get the best car deal. They were professional, patient, and truly went above and beyond to make the process smooth and stress-free. I couldn’t be happier wit best car deal. They were professional, patient, and truly went above and beyond to make the process smooth and stress-free. I couldn’t be happier with their service! More

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Juan (Sales Manager) and Laura (sales Rep) did such a great job helping me find the best car for me to take home. I walked in with very little hope that i would receive anything for my trade, however, th great job helping me find the best car for me to take home. I walked in with very little hope that i would receive anything for my trade, however, they ensured that I would leave the building with a new vehicle!!! Laura was such a sweetheart and was relatable which made my experience more comforting :) Evelyn at Finance was also so helpful with explaining the process of billing. I highly recommend this location. Thank you, Volkswagen, for hiring the BEST of the BEST!! More

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Laura is an exceptional sales representative who is both professional and approachable. They genuinely listen to your needs and provide top-notch service. The additional staff is also great. professional and approachable. They genuinely listen to your needs and provide top-notch service. The additional staff is also great. More

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Working with Laura was awesome . Always felt comfortable to ask questions . Made the purchase smooth as can be . Great person ! Always felt comfortable to ask questions . Made the purchase smooth as can be . Great person ! More

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I had a great experience at city Volkswagen of chicago. They were very welcoming and accommodating. I let them know what I wanted and they provided it for me. Would definitely recommend the dealership and They were very welcoming and accommodating. I let them know what I wanted and they provided it for me. Would definitely recommend the dealership and sales person Laura More

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Laura is one amazing sales lady, professional and approachable… listens to your needs. Great additional staff too. If you need service it’s top notch, I work with Justin and he is very professional a approachable… listens to your needs. Great additional staff too. If you need service it’s top notch, I work with Justin and he is very professional and knowledgeable, goes over everything in detail with you. I would highly recommend this facility to anyone! More

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I recently purchased a vehicle from City Volkswagen of Chicago, and I couldn't be more impressed with the entire experience. From the moment I walked in, the team displayed a level of professionalism, tra Chicago, and I couldn't be more impressed with the entire experience. From the moment I walked in, the team displayed a level of professionalism, transparency, and genuine care that immediately set them apart. Laura Torres was an absolute standout—her personable and down-to-earth approach made me feel comfortable and confident throughout the process. She took the time to understand what I was looking for and made sure every question was answered with patience and honesty. Clemente Garibay was equally exceptional—his relentless drive and passion to secure the best deal possible for me did not go unnoticed. He truly went above and beyond, advocating for my needs at every turn. What made this experience even more memorable was how seamless they made a very complex transaction feel. From trade-in to financing, what could have been stressful was made simple and painless thanks to the entire team. The finance department was professional, efficient, and made sure I understood everything clearly before signing. The service team was equally helpful, ensuring the vehicle was in perfect condition and ready to go. Shout out to Juan Fuentes and Evelyn Franchi for their advice, hard work and for staying after hours to make sure I took my new car home! I’m absolutely in love with my new car and feel so grateful to have worked with such an outstanding dealership. City Volkswagen of Chicago has earned my trust and highest recommendation—this is how car buying should be. More

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