Laura Varga | Page 25

Got a Brake Job and Oil Change at Flemington BMW and they did a great job. I love the videos they sent from the lift. I never get so see under my car! Also, the BMW experience has been great. They advised did a great job. I love the videos they sent from the lift. I never get so see under my car! Also, the BMW experience has been great. They advised me in to buy a warranty when i bought out my lease because of upcoming services, and all of this was included in the warranty! Laura also gave me a great loaner which gives me new ideas for my next car. Thanks Laura! More

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Laura took really good care of me. Very communicative and didn’t try to push/up sell on services like you may experience sometimes. I had an issue with the gear shifter on my vehicle; Very communicative and didn’t try to push/up sell on services like you may experience sometimes. I had an issue with the gear shifter on my vehicle; there was a part that needed to be replaced. Once the part was delivered, the replacement was done within a 3 hour time frame. I was provided a loaner car and received my car back within 2 days. Vacuumed and washed as well! While waiting on my car, Laura sent me recorded video which showed a technician performing a multi-point inspection of my vehicle up on the lift. Thoroughly went over each tire, brakes etc and explained in detail. I conveniently received this video as a text message at no extra cost. If you want great customer service-I 100% recommend working with Laura at Flemington BMW! More

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Flemington BMW’s Service Department has some of the most knowledgeable and personable people on staff. Service is done efficiently, completely. Always a positive experience. knowledgeable and personable people on staff. Service is done efficiently, completely. Always a positive experience. More

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Laura was very helpful during my recent service appointment. She kept me informed of any potential delays by providing daily updates. Thank you Laura! Greatly appreciated. appointment. She kept me informed of any potential delays by providing daily updates. Thank you Laura! Greatly appreciated. More

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Flemington BMW Service has been outstanding. Laura Varga proved to be an outstanding listener. More importantly, Laura accurately recorded ALL of the details of the information & requests prov Laura Varga proved to be an outstanding listener. More importantly, Laura accurately recorded ALL of the details of the information & requests provided and then ensured thorough follow through. Laura is thoroughly professional and maintained communications through job completion and post follow up. Thanks for a Great job! RL Switzer More

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Laura is very helpful, professional and knowledgeable in the repairs that are being done on the car. She is a delight to work with. We come to this dealer just for her. Her performance is stellar! the repairs that are being done on the car. She is a delight to work with. We come to this dealer just for her. Her performance is stellar! More

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Laura is a delight to interact with; she’s smart, courteous, and understanding of customer needs and circumstances. She communicates clearly and empathetically, offering her teams advice in a timel courteous, and understanding of customer needs and circumstances. She communicates clearly and empathetically, offering her teams advice in a timely, respectful manner. More

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I am loyal to Flemington BMW because they have never disappointed me - nor have the cars! excellence on both counts! disappointed me - nor have the cars! excellence on both counts! More

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Laura is wonderful to work with. She is very thorough and helpful in every way. I love the dealership especially the service team. They remind me when my car is due for service and i She is very thorough and helpful in every way. I love the dealership especially the service team. They remind me when my car is due for service and it’s always washed for me before I pick it back. That’s a very nice extra they provide. More

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Very professional service. Everything was explained in detail and on time. I highly recommend Laura to anyone in need of service at BMW of Flemington. Everything was explained in detail and on time. I highly recommend Laura to anyone in need of service at BMW of Flemington. More

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