Laurel O'Connor
Laurel O'Connor at Front Royal Ford

Laurel O'Connor | Page 11

Service Advisor

Front Royal Ford

9135 Winchester Rd.
Front Royal, VA 22630

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4.8
166 Reviews
4.8

166 Reviews

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166 Reviews of Laurel O'Connor

January 30, 2024

Dealership Rating
Employee Rating

I loved the service and honesty from your advisor and staff I had a good experience, would recommend to family and friends More

by Tlf2144
Recommend Dealer
Yes

Other Employees Tagged: Laurel O'Connor

January 18, 2024

Dealership Rating
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My favorite Ford (or any! ) service department! Laurel handles the SupeDuty vehicles and is “super”! Best service for vehicle and customer alike. More

by jmhomeyer
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

January 10, 2024

Dealership Rating
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Great working with Laurel, she was a huge help with our issue and accommodated us by giving us an earlier appointment to prepare for the snow storm. I greatly appreciate her care towards taking care of our More

by vanghaus1423
Service Price Transparency
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Recommend Dealer
Yes

January 10, 2024

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the whole staff were so kind and understanding with my tire situation. They even sent out the mobile unit to fix my tire. More

by dianadoucet1962
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff, Kristian Andrews , John Aguilar

December 29, 2023

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Laurel made the appointment and oversaw the service work in a timely and professional manner. The next time I have my truck serviced I will ask for her. She is a credit to your organization More

by mfreilly0072
Service Price Transparency
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Recommend Dealer
Yes

December 15, 2023

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Great Experience! Love the car delivery process. Communicative and pleasant, Will service at Front Royal whenever possible and will purchase furure Ford vehicles t More

by FCARLUCCI
Service Price Transparency
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Recommend Dealer
Yes

December 06, 2023

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Great costumer service. Wait was very little and professional service I highly recommend to services department More

by romffys
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Recommend Dealer
Yes

December 06, 2023

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Good service. The work on my vehicle was done quickly. I was kept informed of progress. More

by rwilli16
Service Price Transparency
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Recommend Dealer
Yes

December 04, 2023

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Employee Rating

Everyone was very nice and professional Billy Albright and the little girl in finance when above and beyond there needs great people More

by allen30
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Patricia Terrazas , Billy Albright

November 27, 2023

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Employee Rating

Great service and communication. Extremely helpful with the warranty process and in answering my questions and concerns. More

by tooravis
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff

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