Laurel O'Connor
Laurel O'Connor at Front Royal Ford

Laurel O'Connor | Page 12

Service Advisor

Front Royal Ford

9135 Winchester Rd.
Front Royal, VA 22630

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4.8
164 Reviews
4.8

164 Reviews

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164 Reviews of Laurel O'Connor

November 10, 2023

Dealership Rating
Employee Rating

Well I was told by salesman to bring my truck in for issues and I did the service department would not even look at it said only had two mechanics on duty , I drove 45 miles you would think they could a More

by theroadrunner6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Roy Funk, Zach Orndorff, Tony Hussain , John Aguilar, Nishi Kumar

November 09, 2023

Dealership Rating
Employee Rating

Love the pick up and drop off option. Makes life so much easier! It is the sole reason we use the dealership service center rather than our local privately owned mechanic. More

by PANDEL
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff, Kristian Andrews , John Aguilar

October 31, 2023

Dealership Rating
Employee Rating

The staff are pleasant and easy to work with. They do not try and force service work on that you don’t need More

by Upset
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff, Kristian Andrews

October 30, 2023

Dealership Rating
Employee Rating

Quick and great service again. Helped us get in and get the problem resolved quickly. More

by skylinemama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff, Kristian Andrews , John Aguilar

October 16, 2023

Dealership Rating
Employee Rating

I took my vehicle in for a 60,000 mile service. The job was completed much faster than I expected and that gave me more time to complete other tasks that I needed to get done on that particular da More

by Dennis P.
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

September 05, 2023

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askdhgoawyep ip yweruipqy ppwuierypwui pwuryp pwuery pwuier owieu ewpui puiwUWERYH PIQUPUEP UPEHP EUPHE ; heioh euip pweui ep More

by bobsmith22630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff, Kristian Andrews , John Aguilar

August 16, 2023

Dealership Rating
Employee Rating

my experience was very good, she was very helpful with my car. It was done very quickly. More

by skprimerano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff , John Aguilar

August 10, 2023

Dealership Rating
Employee Rating

They are always looking out for when your parts will be delivered and they dont forget a customer's needs. Laurel is very knowledgeable about her job and Front Royal Ford gets your vehicle in and get the r More

by wuddypecker
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

August 09, 2023

Dealership Rating
Employee Rating

The the folks that I dealt with on the service on our F250 were polite, professional, and thorough. More

by miltongore48
Service Price Transparency
Service Communication
Recommend Dealer
Yes

August 01, 2023

Dealership Rating
Employee Rating

Am told that the coolant leak and other issues on F250 have been repaired This is a result of the very fine efforts of Laurel O'Connor. More

by miltongore48
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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