Laurel O'Connor
Laurel O'Connor at Front Royal Ford

Laurel O'Connor | Page 12

Service Advisor

Front Royal Ford

9135 Winchester Rd.
Front Royal, VA 22630

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4.8
171 Reviews
4.8

171 Reviews

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171 Reviews of Laurel O'Connor

December 15, 2023

Dealership Rating
Employee Rating

Great Experience! Love the car delivery process. Communicative and pleasant, Will service at Front Royal whenever possible and will purchase furure Ford vehicles t More

by FCARLUCCI
Service Price Transparency
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Recommend Dealer
Yes

December 06, 2023

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Great costumer service. Wait was very little and professional service I highly recommend to services department More

by romffys
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Recommend Dealer
Yes

December 06, 2023

Dealership Rating
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Good service. The work on my vehicle was done quickly. I was kept informed of progress. More

by rwilli16
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Recommend Dealer
Yes

December 04, 2023

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Everyone was very nice and professional Billy Albright and the little girl in finance when above and beyond there needs great people More

by allen30
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Recommend Dealer
Yes

Other Employees Tagged: Patricia Terrazas , Billy Albright

November 27, 2023

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Great service and communication. Extremely helpful with the warranty process and in answering my questions and concerns. More

by tooravis
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Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff

November 14, 2023

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I always have a great experience at this dealership! Everyone is always friendly, helpful, attentive and genuine! I travel 45 minutes in one direction to have our vehicle serviced! More

by bhappy.betty
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Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff, Kristian Andrews , John Aguilar

November 13, 2023

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The pick up and delivery system you offer is convenient and easy to use! Nice perk! More

by markbaker4
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Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff, Kristian Andrews , John Aguilar

November 10, 2023

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Well I was told by salesman to bring my truck in for issues and I did the service department would not even look at it said only had two mechanics on duty , I drove 45 miles you would think they could a More

by theroadrunner6
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Zach Orndorff, Tony Hussain , John Aguilar, Roy Funk, Nishi Kumar

November 09, 2023

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Employee Rating

Love the pick up and drop off option. Makes life so much easier! It is the sole reason we use the dealership service center rather than our local privately owned mechanic. More

by PANDEL
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Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff, Kristian Andrews , John Aguilar

October 31, 2023

Dealership Rating
Employee Rating

The staff are pleasant and easy to work with. They do not try and force service work on that you don’t need More

by Upset
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Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff, Kristian Andrews

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