Laurel O'Connor
Laurel O'Connor at Front Royal Ford

Laurel O'Connor | Page 15

Service Advisor

Front Royal Ford

9135 Winchester Rd.
Front Royal, VA 22630

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4.8
171 Reviews
4.8

171 Reviews

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171 Reviews of Laurel O'Connor

April 17, 2023

Dealership Rating
Employee Rating

The service department is very professional and was great to work with. I recommend Front Royal Ford More

by dmyraceburu
Recommend Dealer
Yes

April 16, 2023

Dealership Rating
Employee Rating

Quality work performed on time with no wait. Great Service Department who assisted with Ford’s Customer Service for help with warranty on my vehicle. More

by rdmitchelljr2
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

April 03, 2023

Dealership Rating
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Front Royal Ford had prompt service, good communication, and clean facilities. Team was very friendly as well More

by claytonjames
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff, Kristian Andrews

April 03, 2023

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Employee Rating

Laurel and Matt in the service department were great to work with. I recommend them. More

by markmiles71
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matt

April 03, 2023

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Front Royal Ford goes out of their way to get the service work done. The problem lies with Ford Motor Co being able to supply the repair parts, even on recalls Ford cannot supply the parts to make the repair More

by wuddypecker
Recommend Dealer
Yes

March 30, 2023

Dealership Rating
Employee Rating

Always get rapid and courteous service. This was my second visit. Happy it’s now first come first served. More

by UNORTHODOCS1
Service Price Transparency
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Recommend Dealer
Yes

March 30, 2023

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Great staff and great service. Got me right in and out within 1 hour. I’m from out of town and the service was great More

by jimkeck27
Service Price Transparency
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Recommend Dealer
Yes

March 23, 2023

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The service department is good. Knock on wood for not having to take truck back after being repaired by Front Royal Ford. Honestly I asked Mr Mason about one used SUV. He was quick More

by Stancilva
Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff, Kristian Andrews , Zach Mason

March 16, 2023

Dealership Rating
Employee Rating

Completely satisfied with the work on my truck and the time and service given Thank You very much More

by bapepper
Service Price Transparency
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Recommend Dealer
Yes

March 10, 2023

Dealership Rating
Employee Rating

I had my yearly preventative maintenance performed and State Inspection. The service was performed quickly and professionally More

by cspret
Service Price Transparency
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Recommend Dealer
Yes
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