Laurel O'Connor
Laurel O'Connor at Front Royal Ford

Laurel O'Connor | Page 3

Service Advisor

Front Royal Ford

9135 Winchester Rd.
Front Royal, VA 22630

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4.8
166 Reviews
4.8

166 Reviews

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166 Reviews of Laurel O'Connor

September 10, 2025

Dealership Rating
Employee Rating

Laurel is a super nice person to work with and always does what she tells me she is doing. And always proffessional More

by Tlf2144
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

September 08, 2025

Dealership Rating
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Zac and his team always deliver and the communication is incredible. Thank you all for the great service. More

by Tony Kayal
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff

August 25, 2025

Dealership Rating
Employee Rating

They are great. Very professional and take care of my truck like it is there own vehicle. More

by tim.reedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff, Jared Pence , Driver that picks up truck for oil change is very professional and he has been nice every time he brings it back. Also my work van gets serviced there and sometimes he gives me ride home when they working on it.

August 14, 2025

Dealership Rating
Employee Rating

Always enjoy our experience at Front Royal Ford. Their team, both in Sales, Service, and Parts, is solution-oriented and professional. More

by sowens4
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Roy Funk, Hamza Saeed

August 09, 2025

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Employee Rating

I recently took my Ford F-150 in for service at Front Royal Ford. As always, I was in and out quickly, I needed some additional parts and was given the information to be able to select the parts that I More

by Dennis P.
Service Price Transparency
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Recommend Dealer
Yes

August 02, 2025

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Great experience! !! Laurel was awesome explaining everything. I will definitely be back for future services. More

by UNCPUN
Service Price Transparency
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Recommend Dealer
Yes

July 09, 2025

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I had a great experience at the dealership! Everyone I interacted with was very nice and not pushy! I did not feel pressured at all to purchase a vehicle. They worked with my budget and I was a More

by CRockwell
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Patricia Terrazas, Matt "The Beard" McDonald, Hamza Saeed , David Cain, Glenn Patterson II

June 28, 2025

Dealership Rating
Employee Rating

They were slow to respond, I needed to call them for any updates, and when I called I had to go through multiple people and a call back before getting an update. More

by jclarkeIV2003
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Service Communication
Recommend Dealer
No

June 25, 2025

Dealership Rating
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I would recommend the service department. They are great and very knowledgeable and professional. Great service. More

by calanglais
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff, Kristian Andrews

June 16, 2025

Dealership Rating
Employee Rating

The PDL service was excellent and something I wish all dealers did when vehicles need servicing. Great price on tires for my Bronco too! More

by seantrad823
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff, Kristian Andrews

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