Hamza Saeed

I had an outstanding experience at Front Royal Ford from start to finish. The entire team was welcoming, professional, and genuinely focused on making the car-buying process easy and stress-free. They took start to finish. The entire team was welcoming, professional, and genuinely focused on making the car-buying process easy and stress-free. They took the time to answer all of my questions, explained every detail clearly, and never made me feel pressured. Their customer service is truly exceptional. Everyone was knowledgeable, honest, and treated me with kindness and respect. It’s clear that they value their customers and work hard to build lasting relationships, not just make a sale. The dealership is clean, well-organized, and has a great selection of vehicles. The entire process was smooth, transparent, and efficient. I left feeling confident that I had made the right decision. If you’re looking for a dealership that is trustworthy, professional, and truly cares about its customers, I highly recommend Front Royal Ford. Thank you to the entire team for such a wonderful experience—I will definitely be recommending you to my family and friends and will gladly return for future vehicle purchases. More

by pattytg01 Verified Customer Verified Customer

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I’ve been wanting a Bronco since I bought my last car years ago and somehow the stars aligned & Jared got me in and out and the right number on my trade in. No wonder my mother has bought like three cars years ago and somehow the stars aligned & Jared got me in and out and the right number on my trade in. No wonder my mother has bought like three cars from him. I’m obsessed with my Bronco, genuinely couldn’t be happier. The best part though, after noticing the Beatles keychain, the manager started playing Beatles music. No one else noticed, but i did. Thank you, that was a really sweet observation. My army veteran dad passed in 2021 and was a huge Beatles fan, my Beatles salon is in honor of him. It made me feel like he was blessing my purchase and everything was as it should be. Great job, guys. Will certainly send folks that way! :) More

by malpaige79 Verified Customer Verified Customer

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Bought a 2026 Ford Maverick in May 2026. Salesman John Sharp was awesome . The whole team was awesome. I was out with my purchase in 2 hours. In 2 weeks following my purchase had a recall Salesman John Sharp was awesome . The whole team was awesome. I was out with my purchase in 2 hours. In 2 weeks following my purchase had a recall on the 2026 Ford Maverick. Do Not Drive Recall in the Service Department Zack Ordoff was awesome. Customer service was great. Thank you for such a awesome team at this dealership. More

by trudyfoster Verified Customer Verified Customer

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Hsaeed, As you are aware of the issue with the 2014 F-150 my daughter Autumn Bell purchased a few weeks ago has several issues, first of all 2 days after purchase she called her salesman Chris Grossman F-150 my daughter Autumn Bell purchased a few weeks ago has several issues, first of all 2 days after purchase she called her salesman Chris Grossman and told him about the fan running non stop and that it didn't seem normal and he said he would talk to his manager and call back, well no return call, so day 4 Autumn called again and Dido. So on 5/20/2026 we took it to your service department for diagnosis, it has a bad water pump in which it was sold with a bad water pump. I called today your dealership and asked to speak with you, of course no call was received along with Roy funk who was suppose to call me back for updates, well now they say Hamza & Roy are gone for the day. Customer service has been the worst I have ever seen from any dealership and it's not a lack of communication it is no communication at all and topping it off is this was my daughters first ever vehicle purchase and to have to experience such crappy service from your dealership is pathetic. This experience will not be silent! More

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will never go there or recommend anyone else. Left battery cable loose. Never go there. will drive to winchester. Left battery cable loose. Never go there. will drive to winchester. More

by john Verified Customer Verified Customer

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Great Service Department and technicians and always pleased with the service done on our vehicles. pleased with the service done on our vehicles. More

by chief21 Verified Customer Verified Customer

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Small town feel with high customer and service quality standards. Appreciate the parts and service team. They take pride in their work and company/products. standards. Appreciate the parts and service team. They take pride in their work and company/products. More

by william Verified Customer Verified Customer

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Very good dealership with beautiful people. I am very staisfied how they help me in getting a car of my choice. Specially Mr.Tony he helped me out of the way to sort out the finacial matter w I am very staisfied how they help me in getting a car of my choice. Specially Mr.Tony he helped me out of the way to sort out the finacial matter with the bank. More

by arslanaviator35 Verified Customer Verified Customer

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Bought two brand new F350 trucks in the last month. Hate this dealership so much I didn't even consider going there. Awful. Cheats. Will never go there. During covid I ordered two trucks, but when Hate this dealership so much I didn't even consider going there. Awful. Cheats. Will never go there. During covid I ordered two trucks, but when the second truck came in they tagged on an "MSRP Adjustment" and charged me $2,000 more. Even though I was buying two trucks. Just had recall service done on one of those trucks. They didn't even tighten the battery clamps on either the positive or negative posts (part of recall was putting in a new battery). I ended up getting the local sherrif involved. Also, for the recall service I was told to wait a week to bring in for parts (passnger airbag). When I brought the vehicle in, and then picked it up, they told me that they did not install the new airbag because they didn't have it. What a waste of time. I would have to bring the vehicle back to get the airbag installed. More

by john Verified Customer Verified Customer

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They have a great team at Front Royal Ford. They work with you to find what fits your life and budget. I will continue to buy and service my vehicles from here. They work with you to find what fits your life and budget. I will continue to buy and service my vehicles from here. More

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