Hamza Saeed

Hsaeed, As you are aware of the issue with the 2014 F-150 my daughter Autumn Bell purchased a few weeks ago has several issues, first of all 2 days after purchase she called her salesman Chris Grossman F-150 my daughter Autumn Bell purchased a few weeks ago has several issues, first of all 2 days after purchase she called her salesman Chris Grossman and told him about the fan running non stop and that it didn't seem normal and he said he would talk to his manager and call back, well no return call, so day 4 Autumn called again and Dido. So on 5/20/2026 we took it to your service department for diagnosis, it has a bad water pump in which it was sold with a bad water pump. I called today your dealership and asked to speak with you, of course no call was received along with Roy funk who was suppose to call me back for updates, well now they say Hamza & Roy are gone for the day. Customer service has been the worst I have ever seen from any dealership and it's not a lack of communication it is no communication at all and topping it off is this was my daughters first ever vehicle purchase and to have to experience such crappy service from your dealership is pathetic. This experience will not be silent! More

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will never go there or recommend anyone else. Left battery cable loose. Never go there. will drive to winchester. Left battery cable loose. Never go there. will drive to winchester. More

by john Verified Customer Verified Customer

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Great Service Department and technicians and always pleased with the service done on our vehicles. pleased with the service done on our vehicles. More

by chief21 Verified Customer Verified Customer

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Small town feel with high customer and service quality standards. Appreciate the parts and service team. They take pride in their work and company/products. standards. Appreciate the parts and service team. They take pride in their work and company/products. More

by william Verified Customer Verified Customer

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Very good dealership with beautiful people. I am very staisfied how they help me in getting a car of my choice. Specially Mr.Tony he helped me out of the way to sort out the finacial matter w I am very staisfied how they help me in getting a car of my choice. Specially Mr.Tony he helped me out of the way to sort out the finacial matter with the bank. More

by arslanaviator35 Verified Customer Verified Customer

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Bought two brand new F350 trucks in the last month. Hate this dealership so much I didn't even consider going there. Awful. Cheats. Will never go there. During covid I ordered two trucks, but when Hate this dealership so much I didn't even consider going there. Awful. Cheats. Will never go there. During covid I ordered two trucks, but when the second truck came in they tagged on an "MSRP Adjustment" and charged me $2,000 more. Even though I was buying two trucks. Just had recall service done on one of those trucks. They didn't even tighten the battery clamps on either the positive or negative posts (part of recall was putting in a new battery). I ended up getting the local sherrif involved. Also, for the recall service I was told to wait a week to bring in for parts (passnger airbag). When I brought the vehicle in, and then picked it up, they told me that they did not install the new airbag because they didn't have it. What a waste of time. I would have to bring the vehicle back to get the airbag installed. More

by john Verified Customer Verified Customer

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They have a great team at Front Royal Ford. They work with you to find what fits your life and budget. I will continue to buy and service my vehicles from here. They work with you to find what fits your life and budget. I will continue to buy and service my vehicles from here. More

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Always enjoy our experience at Front Royal Ford. Their team, both in Sales, Service, and Parts, is solution-oriented and professional. Their team, both in Sales, Service, and Parts, is solution-oriented and professional. More

by sowens4 Verified Customer Verified Customer

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Very nice & helpful. Thank you for your all your time! And finance was nice too. Thank you for your all your time! And finance was nice too. More

by cha72121 Verified Customer Verified Customer

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I had a great experience at the dealership! Everyone I interacted with was very nice and not pushy! I did not feel pressured at all to purchase a vehicle. They worked with my budget and I was a Everyone I interacted with was very nice and not pushy! I did not feel pressured at all to purchase a vehicle. They worked with my budget and I was able to leave with the car that I wanted and did not have to settle. My salesman Glenn was fantastic! I highly recommend purchasing a vehicle from them! More

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