Lauren Farless
Lauren Farless at Southern Mazda Newport News

Lauren Farless

Sales Consultant

Southern Mazda Newport News

12602 Jefferson Ave
Newport News, VA 23602

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4.5
38 Reviews
4.5

38 Reviews

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38 Reviews of Lauren Farless

February 26, 2026

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Employee Rating

Sales department people are friendly and knowledgeable. Service department was organized and performed timely service. More

by GTODDKAYLOR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kaylyn Brakefield

February 24, 2026

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Always have a pleasant visit when coming to the dealership. All the employees I’ve come in contact with are just wonderful! More

by lexygriffin99
Service Price Transparency
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Recommend Dealer
Yes

February 21, 2026

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Southern Mazda was punctual, cordial, and informative to me whenever I bring in my MX-5 for service. Brian, a team mechanic has been consistently reliable and there with his team for my family. More

by Roman
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aidan,Tim,Brian, and Mark Thomas

December 16, 2025

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The service was very good. They explained what was being and done and answered all questions that I may have had with no issues More

by Miyanla McConner
Service Price Transparency
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Recommend Dealer
Yes
Dec 16, 2025

Southern Mazda Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 30, 2025

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The people at dealership are knowledgeable patient and make you feel you matter. Service was tops. More

by SMITHJOYCELYNA
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Recommend Dealer
Yes

October 30, 2025

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Great service, people treat you very kindly. Great customer service, they treat you like family. More

by mariyanelis
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Recommend Dealer
Yes

Other Employees Tagged: Kaylyn Brakefield

October 21, 2025

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They helped me get the car I want. Even looked at other dealerships to make sure I got it More

by VICTORIATBRANDON
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Recommend Dealer
Yes

October 21, 2025

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The individual who greeted me was awesome. The whole process was simple and fairly quick, although I only needed a routine oil change/inspection. More

by anparks92
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

October 19, 2025

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The time spent at the service center was much longer than I anticipated. They also do not respond to text messages to the number they text you from telling you you can message about your vehicle. More

by colleen.tozier
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Recommend Dealer
No

September 13, 2025

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Employee Rating

Helpful , seem to know what they are talking about, straight forward, explained everything,friendly ,seem to like they job More

by JAIMEDOWLING62
Sales Price Transparency
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Recommend Dealer
Yes
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