Lauren Fusaro
Lauren Fusaro at DCH Wappingers Falls Toyota

Lauren Fusaro | Page 11

Service Advisor

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.8
262 Reviews
4.8

262 Reviews

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262 Reviews of Lauren Fusaro

January 08, 2026

Dealership Rating
Employee Rating

Everything is painless, all staff members were efficient and pleasant. Work is performed on-time and, no charge for safety inspection...surprise More

by attleseygr8
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

Jan 08, 2026

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re delighted to hear that our team made your visit easy and pleasant, and that the work was completed on time. We’re glad you enjoyed the complimentary safety inspection—it’s our pleasure to provide that added value. We truly appreciate you sharing your experience!

January 05, 2026

Dealership Rating
Employee Rating

Lauren has been great always. Mechanic great also, talked to us in person. Thank you More

by mroczek06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2026

DCH Wappingers Falls Toyota responded

Thank you for the 5-star review! We’re so happy to hear that Lauren consistently provides great service and that our mechanic took the time to speak with you personally. We truly appreciate your kind words and your trust in our team. We look forward to assisting you again at DCH Wappingers Falls Toyota!

January 05, 2026

Dealership Rating
Employee Rating

Judy Deems is fantastic. We were going on a trip. The car needed repair with hardly any time available. She managed to get us in, have the repair i & we were able to leave o More

by EXRC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2026

DCH Wappingers Falls Toyota responded

Thank you for the 5-star review! We’re thrilled to hear that Judy went above and beyond to get your vehicle taken care of in such a short timeframe. Making sure you could leave on time for your trip is exactly the level of care we strive for. We’ll be sure to share your kind words with Judy and our service team. We truly appreciate your trust and look forward to assisting you again in the future!

January 01, 2026

Dealership Rating
Employee Rating

Had a quick and easy oil change, Lauren and the service crew is always on top if it ! More

by ALONZOMGABRIELLA
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

Jan 02, 2026

DCH Wappingers Falls Toyota responded

Thank you for the great review! We’re glad to hear your oil change was quick and easy, and that Lauren and the service crew took great care of you. We appreciate your continued trust and look forward to seeing you again!

January 01, 2026

Dealership Rating
Employee Rating

Service is good. But parts are very expensive. And its a long wait to get your car serviced. More

by JUDYANDRICHJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2026

DCH Wappingers Falls Toyota responded

Thank you for your honest feedback. We’re glad to hear you found the service good, and we understand your concerns about parts pricing and wait times. Your comments are important to us and will be shared with our team as we continue working to improve the overall experience. We appreciate you taking the time to let us know.

December 31, 2025

Dealership Rating
Employee Rating

Amazing service my car was done is a fast and professional way looking fordward to my next service visit More

by TAVAREZNYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 01, 2026

DCH Wappingers Falls Toyota responded

Thank you for the great review! We’re glad to hear your service was fast and professional. We appreciate your trust and look forward to seeing you at your next visit!

December 31, 2025

Dealership Rating
Employee Rating

We had an emergency with a dead battery and DCH was able to get us in quickly and took care of an oil change at the same time. More

by slsyska
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

Dec 31, 2025

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We’re glad we could assist you quickly during your battery emergency and take care of your oil change at the same time. We appreciate your trust in DCH and are always here to help!

December 30, 2025

Dealership Rating
Employee Rating

Lauren was very nice and helped me check out when I suspect she had just clocked out for the day, many thanks. Thanks also to Sarah Alvarez who setup the appointment. I however have to give a poor rati More

by ROBERTBERGDALL
Recommend Dealer
No

Other Employees Tagged: Lauren Fusaro

Dec 31, 2025

DCH Wappingers Falls Toyota responded

Robert, we sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

December 29, 2025

Dealership Rating
Employee Rating

It was good. I don't have time to say more. That's enough Time to go. More

by PADRONSTUDIO
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

Dec 30, 2025

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear your experience was good and appreciate you taking the time to share.

December 29, 2025

Dealership Rating
Employee Rating

Prompt service, fair price We were pleased with the service at DCH and the repairs completed More

by STEPHANIELSANDLER
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

Dec 29, 2025

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear you were pleased with the prompt service, fair pricing, and completed repairs at DCH. We truly appreciate your support and look forward to assisting you again.

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