Lauren Fusaro | Page 10

The dealership’s communication was very timely and they answered all my questions quickly and courteously answered all my questions quickly and courteously More

by BSTEUB Verified Customer Verified Customer

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Lauren found an error made by another associates and made our experience in fixing it seamless. Having three kids and two jobs makes life's logistics that much more compounding and we were grateful that she our experience in fixing it seamless. Having three kids and two jobs makes life's logistics that much more compounding and we were grateful that she could put into one appointment all the solutions for both of our cars. More

by Leighqp Verified Customer Verified Customer

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It was fine. When I asked questions I was told everything was taken care of. However, I would have liked to speak with the service technician directly for clarifi When I asked questions I was told everything was taken care of. However, I would have liked to speak with the service technician directly for clarification. More

by sharonlynn0037 Verified Customer Verified Customer

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The inspection was thorough. It took less time than expected and was finished within an hour. The waiting area was comfortable, but the music and television were very loud. It took less time than expected and was finished within an hour. The waiting area was comfortable, but the music and television were very loud. More

by ALISHAMOKAL Verified Customer Verified Customer

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Lauren was absolutely fantastic! !!She was able to accommodate us last minute, and was extremely helpful. !!She was able to accommodate us last minute, and was extremely helpful. More

by daniellekeahi Verified Customer Verified Customer

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Pleasant and not a long wait Lauren had a wonderful personality and was friendly. Not a long wait time... personality and was friendly. Not a long wait time... More

by Mydelilah318 Verified Customer Verified Customer

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Great Service Advisor. Great Communication. Done I was very happy with my service. Thank you Great Communication. Done I was very happy with my service. Thank you More

by PIPPYS Verified Customer Verified Customer

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Lauren Fusaro is an excellent Toyota service adviser! She is knowledgeable, professional and courteous in explaining car problems and service difficulties on my 15 year old Toyota Highlander with 55,000 She is knowledgeable, professional and courteous in explaining car problems and service difficulties on my 15 year old Toyota Highlander with 55,000 miles! Pay this adviser well and give her a raise! More

by JWLEE242 Verified Customer Verified Customer

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Good Lauren was excellent. I didn't have an appointment. She looked me up right away. I told her I just bought the car and was getting a message to bring the vehicle for mainte I didn't have an appointment. She looked me up right away. I told her I just bought the car and was getting a message to bring the vehicle for maintenance. She took care of it right away. I also told her I needed windshield wipers as the one on their were broken they were replaced no problem. The settings were adjusted on the vehicle while I was waiting. I got a nice coffee I needed to charge my phone. You're charging station wasn't working, and I asked the front desk about it but the only thing she really wasn't very helpful. Didn't really know much about it. I ended up going back to the charging station and unplugged. It unplugged it into another socket figured it out myself and it turns out it worked overall it was fine. More

by KRESAMARIA Verified Customer Verified Customer

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Great service and great staff, Lauren got an unexpected repair completed quickly. DCH is great dealership. repair completed quickly. DCH is great dealership. More

by rs35125 Verified Customer Verified Customer

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