Lauren Fusaro | Page 18

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We truly appreciate you taking the time to share your experience. Our team at DCH Toyota strives to provide polite, patient, and knowledgeable service, and we’re glad to hear we met your expectations. We look forward to working with you again.

DCH Wappingers Falls Toyota responded

Thank you for the kind feedback! We’re thrilled to hear that Lauren consistently provides knowledgeable and excellent customer service. We truly appreciate your support and look forward to assisting you again!

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We’re happy to hear your service was quick and that you liked being able to view the 5-point inspection on your phone. We appreciate your support and look forward to seeing you again.

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We’re glad to hear you had good service and enjoyed the video updates. We appreciate your kind words and look forward to assisting you again in the future.

DCH Wappingers Falls Toyota responded

Hi Ronald, thank you for your feedback! We’re glad to hear you enjoyed the quick check-in process and that your vehicle was ready so promptly. We appreciate you choosing us and look forward to assisting you again!

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear our team provided timely communication and answered all your questions promptly and courteously. We truly appreciate your business and look forward to assisting you again.

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We’re so glad Lauren was able to catch the error and make the resolution seamless. We understand how challenging busy schedules can be, especially with a full family calendar, and we’re happy she could take care of everything for both vehicles in one visit. We truly appreciate your trust and kind words.

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. We’re glad to hear your visit went fine, and we appreciate you letting us know how we can improve. We understand your desire to speak directly with the service technician for clarification, and we’ll be sure to share this feedback with our team as we work to enhance communication.

DCH Wappingers Falls Toyota responded

Thank you for sharing your feedback. We’re glad to hear the inspection was thorough, completed efficiently, and that you found the waiting area comfortable. We also appreciate your note about the music and television volume and will be sure to share it with our team as we look for ways to improve the experience.

DCH Wappingers Falls Toyota responded

Thank you for the great review! We’re so glad to hear Lauren was able to accommodate you last minute and provide such helpful service. We appreciate you taking the time to share your experience and look forward to seeing you again.