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Lauren Fusaro
Lauren Fusaro at DCH Wappingers Falls Toyota

Lauren Fusaro | Page 17

Service Advisor

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.8
307 Reviews
4.8

307 Reviews

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307 Reviews of Lauren Fusaro

December 19, 2025

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Very professional staff and they keep you very informed about the status of your car. More

by KATHYB723
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Yes
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Dec 19, 2025

DCH Wappingers Falls Toyota responded

Thank you for your kind feedback! We’re glad to hear that our team was professional and kept you well informed throughout the process.

December 18, 2025

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I didn't have an appointment for an oil change and Lauren still accommodated me. Great service and dealership. More

by GENTIAN
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

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Dec 19, 2025

DCH Wappingers Falls Toyota responded

Thank you for your kind review! We’re glad to hear that Lauren was able to accommodate you even without an appointment. We strive to provide great service to all our customers, and we appreciate your feedback. We look forward to seeing you again!

December 17, 2025

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Lauren was great. Very very helpful when I arrived and helped plan next steps for my cars needs More

by Joseph.riccardi18
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

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Dec 19, 2025

DCH Wappingers Falls Toyota responded

Hi Joseph, Thank you for taking the time to share your experience! We’re thrilled to hear that Lauren was so helpful in guiding you through the next steps for your car’s needs. We’ll be sure to pass along your kind words to her!

December 17, 2025

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She was great ,! ! She answered all my Question. Good Customers services. Thank you. Very attentive with the customer More

by aneudyfernandez
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Yes
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Dec 18, 2025

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re thrilled to hear that you received attentive service and had all your questions answered. Your feedback means a lot, and we truly appreciate you taking the time to share your experience!

December 16, 2025

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I deal with people all day. Lauren was a breath of fresh air. She is a keeper More

by GLGSTWINS
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

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Dec 16, 2025

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience! We’re so glad to hear that Lauren made such a positive impression and provided a refreshing, standout level of service. We truly appreciate your kind words and your business, and we look forward to assisting you again at DCH Wappingers Falls Toyota in the future.

December 04, 2025

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Lauren always provides outstanding customer service. I am very happy with the level of service at wappinger falls toyota More

by mschiavone77
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

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Dec 04, 2025

DCH Wappingers Falls Toyota responded

Thank you for the wonderful feedback! We’re delighted to hear that Lauren consistently provides outstanding customer service. We truly appreciate your loyalty and are glad to know you’re happy with the level of care at DCH Wappingers Falls Toyota. We look forward to serving you again!

December 03, 2025

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Lauren was very helpful while I was waiting at the dealer. She always kept me informed on the status of the service and personally came to the waiting area to tell me when the service was completed. H More

by TC22
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Recommend Dealer
Yes
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Dec 03, 2025

DCH Wappingers Falls Toyota responded

Thank you for the fantastic review! We’re so glad to hear Lauren kept you updated and made your visit comfortable while your vehicle was being serviced. We appreciate your recommendation and are grateful you chose DCH Wappingers Falls Toyota. We hope to see you again!

December 02, 2025

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All was good but I truly do not like the automated answering system. It’s Horrible. Took my three times and wasted three days trying to get a human. More

by Jenn MacMillan
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Recommend Dealer
Yes

Other Employees Tagged: Mathew Rivera

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Dec 03, 2025

DCH Wappingers Falls Toyota responded

Hi Jenn, thank you for the four stars and for sharing your feedback. We are glad the rest of your experience was good, and we apologize for the frustration with the automated phone system. Your comments help us improve, and we appreciate you letting us know. If you need anything, please reach out anytime.

November 30, 2025

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The experience was exceptional as always. The service took more time than usual and I was not charged for the wheel rotation. More

by KDATT1
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

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Nov 30, 2025

DCH Wappingers Falls Toyota responded

Thank you for sharing your feedback! We’re glad to hear that your experience was exceptional as always. We appreciate your patience and are happy we could take care of the wheel rotation for you. Your loyalty means a lot to us!

November 10, 2025

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Love the location here and the staff is great. Excellent service and wonderful experience. My go-to Toyota dealership! More

by Breannafiorito
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Service Communication
Recommend Dealer
Yes
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Nov 10, 2025

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We’re so glad to be your go-to Toyota dealership and that you’ve had such great experiences with our team. We truly appreciate your loyalty and look forward to serving you again soon!

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