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Lauren Fusaro
Lauren Fusaro at DCH Wappingers Falls Toyota

Lauren Fusaro | Page 19

Service Advisor

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.8
307 Reviews
4.8

307 Reviews

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307 Reviews of Lauren Fusaro

October 19, 2025

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Employee Rating

The employee's are nice. They stayed in communication via text, which was good. I wish there was better ‘quiet’ seating. Hard to get away from the noise of the tv’s too. More

by COGGSHOBBIT
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Service Time
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Recommend Dealer
Yes
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Oct 19, 2025

DCH Wappingers Falls Toyota responded

Thank you for sharing your feedback! We’re glad to hear our team kept you well-informed and that you appreciated the beverage options. We also appreciate your suggestions regarding quieter seating and snacks, and we’ll keep them in mind as we continue to improve the customer experience. Your input helps us serve you better!

October 15, 2025

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Matthew Rivera has been very helpful and accommodating. Our vehicles have been checked and serviced in a very timely manner More

by cchiacchia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mathew Rivera

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Oct 15, 2025

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear that Matthew Rivera has been helpful and accommodating, and that your vehicles were serviced promptly. We appreciate your kind words and continued trust in our team!

October 14, 2025

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Employee Rating

Always an easy and painless service experience Clean facility in which I was able to log into work and remain productive while I waited More

by SMHALL05
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

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Oct 14, 2025

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear that your service experience was easy and painless, and that our clean facility allowed you to stay productive while you waited. We appreciate your kind words!

October 14, 2025

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Excellent video showing the diagnosis of the brakes, and service performed in reasonable amount of time. More

by BRUCERYMND
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 14, 2025

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad you appreciated the brake diagnosis video and timely service. It’s great to know our team provided a clear and efficient experience!

October 11, 2025

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Employee Rating

Great! Been there before and that's why I came back! I love Wappingers Toyota dealership More

by mlando1208
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

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Oct 12, 2025

DCH Wappingers Falls Toyota responded

Thank you for your loyalty and for sharing your kind words! We’re so glad to hear that you love our dealership and chose to come back. We look forward to serving you again!

October 09, 2025

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Employee Rating

Great place for service. Every one in the service department is great to deal with. More

by ahm.spitfire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas, Mathew Rivera, Judy Deems

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Oct 09, 2025

DCH Wappingers Falls Toyota responded

Thank you for the kind words! We're glad to hear you had a great experience with our service team. We truly appreciate your support and look forward to seeing you again!

October 09, 2025

Dealership Rating
Employee Rating

Top notch greatly appreciate the recorded video from the technician Will definitely be buying a tundra when the time comes in the future More

by zsuppies
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

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Oct 09, 2025

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We're glad you appreciated the technician's video and had a top-notch experience. We’ll be excited to help you when the time comes for that Tundra. Looking forward to seeing you again!

October 03, 2025

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Employee Rating

Everyone was courteous and professional! Truck was completed when promised.i really liked the video and updates as my truck was being inspected. Highly recommend! Good job guys and girls!!! More

by David.Lazorischak
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler

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Oct 03, 2025

DCH Wappingers Falls Toyota responded

David, thank you for your wonderful feedback! We’re delighted to hear that our team was courteous and professional, and that your truck was completed as promised. It’s great to know you appreciated the video updates during the inspection. We truly value your recommendation—thanks so much!

September 30, 2025

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Employee Rating

Painless and efficient I am very satisfied with my buying experience and the service department. I will be buying more vehicles from dch More

by MTOSI64
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

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Sep 30, 2025

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We’re delighted to hear your buying and service experience was painless and efficient. We look forward to helping you with many more vehicles in the future!

September 26, 2025

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Employee Rating

I've been going here for about 20 years. Wouldn't think of going anywhere else More

by NANANN69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Goldberg, Thomas Hackett, Melissa Tyler, Jason Gasiunas, Mathew Rivera, Judy Deems

Print
Sep 27, 2025

DCH Wappingers Falls Toyota responded

Thank you for being such a loyal customer over the past 20 years! We truly appreciate your trust and support and look forward to continuing to serve you for many more years to come.

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