Lauren Fusaro | Page 8

DCH Wappingers Falls Toyota responded

Thank you, Florence, for sharing your experience! We're thrilled to hear that Michelle provided such excellent service and made a positive impression. We'll be sure to pass along your kind words—she'll be delighted to know how much you appreciated her!

DCH Wappingers Falls Toyota responded

Hi Tom, thank you for your feedback! We're glad to hear that check-in, check-out, and the video inspection went smoothly and efficiently. We appreciate your support and look forward to serving you again!

DCH Wappingers Falls Toyota responded

Hi DPSERINO, Thank you so much for your kind words! We’re thrilled to hear that Laura and our service team were able to address all your concerns and that you’re enjoying your 2026 Toyota Camry. It means a lot to us that your sales and service experiences have been positive. We look forward to continuing to take care of you and your vehicle!

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear your 20,000-mile checkup and wheel alignment were completed quickly and efficiently. We appreciate your support and look forward to serving you again!

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

DCH Wappingers Falls Toyota responded

Thank you for your continued loyalty! We’re so glad to hear you’ve consistently had excellent service and a customer-focused experience over the years. We truly appreciate your support and look forward to seeing you again!

DCH Wappingers Falls Toyota responded

Thank you for your honest feedback! We’re glad to hear your overall experience was a good one, but we do apologize for the longer-than-expected wait time during your visit. Your time is important to us, and we’ll be sure to share this with our team to help improve efficiency moving forward. We appreciate you choosing DCH Wappingers Falls Toyota and hope to provide you with a quicker, 5-star experience next time!

DCH Wappingers Falls Toyota responded

We appreciate you bringing this to our attention. As discussed with our service team, there is no record or indication that this vehicle was involved in a prior accident. If you would like to move forward, we would be happy to have you bring the vehicle in so our team can properly inspect and address your concerns. Thank you.

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re thrilled to hear Lauren provided professional, courteous, and knowledgeable service. We truly appreciate your feedback!