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Lauren Fusaro
Lauren Fusaro at DCH Wappingers Falls Toyota

Lauren Fusaro | Page 9

Service Advisor

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.8
307 Reviews
4.8

307 Reviews

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307 Reviews of Lauren Fusaro

March 24, 2026

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Although the repairs were expensive, the quality of work and customer service made it worthwhile More

by JCGOLF44
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

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Mar 24, 2026

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear that the quality of our work and customer service made your experience worthwhile. We truly appreciate your support and your trust in us!

March 23, 2026

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The recall repair took longer than estimated but the SR kept in contact and made sure the loaner was all good for the duration. Repair was completed and although it's a big complicated job seems to be done More

by LEVIC78
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

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Mar 23, 2026

DCH Wappingers Falls Toyota responded

Thank you for your feedback. We appreciate your patience with the longer repair time and are glad your service representative kept you informed and ensured your loaner needs were taken care of. It’s great to hear the repair was completed to your satisfaction. We truly appreciate your support!

March 22, 2026

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DCH Wappinger Falls Toyota is a top notch Dealer . The service writer , Tom Hackett and Auto technicians are top-notch as well. More

by JCHIRINOS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Mathew Rivera, Judy Deems

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Mar 22, 2026

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re thrilled to hear you consider DCH Wappinger Falls Toyota a top-notch dealership. Tom Hackett and our technicians will be happy to know their efforts made a great impression. We truly appreciate you taking the time to share your experience!

March 20, 2026

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Always friendly, knowledgeable and quick. Never any issues. Being my third Toyota I wouldn't trust any other dealership but Wappingers Toyota More

by KONNECTED6101
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

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Mar 20, 2026

DCH Wappingers Falls Toyota responded

Thank you for your loyalty and kind words! We’re thrilled to hear that our team continues to provide friendly, knowledgeable, and efficient service. It means a lot that you trust our team at DCH Wappingers Falls Toyota for your third vehicle, and we look forward to serving you for many more years!

March 15, 2026

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Employee Rating

Lauren was accommodating. The service department was clean. The video from the tech was outstanding. I will not buy my vehicles anywhere else. Toyota is a great brand and this More

by SCOTT
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

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Mar 16, 2026

DCH Wappingers Falls Toyota responded

Hi Scott, thank you for your wonderful feedback! We’re glad to hear Lauren was accommodating and that you appreciated the clean service department and the technician’s video update. It means a lot to know you trust our team and value the Toyota brand. We truly appreciate your support and look forward to assisting you again!

March 12, 2026

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Employee Rating

A great place with friendly staff and caring staff! The technicians do a great job on my car!! The place is very clean and comfortable. More

by SKADIDLER507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas, Mathew Rivera, Judy Deems

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Mar 13, 2026

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We’re glad you find our team friendly and caring, and that you’re happy with the work our technicians do. We also appreciate you noticing our clean and comfortable facility. It means a lot to us.

March 12, 2026

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Employee Rating

Great service. Do excellent work. Very friendly I like that you make a video showing the work you do. More

by SKADIDLER507
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

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Mar 13, 2026

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re glad you enjoyed the service and found our team friendly. We’re happy the video helped you see the work we do, and we appreciate your feedback.

March 10, 2026

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Quick and easy My experience was outstanding. Everything was completed in a timely fashion. Thank you DCH. More

by Schwallie1
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

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Mar 11, 2026

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We’re thrilled to hear your experience was outstanding and that everything was completed quickly and efficiently. We truly appreciate you choosing DCH Wappingers Falls Toyota and look forward to serving you again!

March 09, 2026

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Employee Rating

Thanks for doing a great job with my rear traction cable corrosion sheathed replacement and the gas tank work! More

by kirschnerck58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas, Mathew Rivera, Judy Deems

Print
Mar 09, 2026

DCH Wappingers Falls Toyota responded

Thank you for your review! We're glad to hear our team did a great job taking care of your vehicle and completing the repairs. We truly appreciate your feedback and look forward to assisting you again in the future!

March 06, 2026

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Employee Rating

I am very satisfied with DCH Wappingers Falls. . I recommend their services. It easy to book and they always keep in touch for whatever questions you have. More

by RAMOSBERNIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas, Mathew Rivera, Judy Deems

Print
Mar 06, 2026

DCH Wappingers Falls Toyota responded

Thank you for your recommendation! We're happy to hear you're very satisfied with DCH Wappingers Falls Toyota. It's great to know our team made scheduling easy and kept you informed throughout the process. We truly appreciate your support and look forward to assisting you again!

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