Lauren Gaines
Lauren Gaines at Zeigler Subaru of Kenosha

Lauren Gaines | Page 10

Service Advisor

Zeigler Subaru of Kenosha

7900 120th Ave
Kenosha, WI 53104

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4.8
214 Reviews
4.8

214 Reviews

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214 Reviews of Lauren Gaines

October 05, 2025

Dealership Rating
Employee Rating

I arrived early morning with no appointment for a tire nail.. they took care of it right away,. Perfect clean facility, everything was explained to me, repair price was fair, service tech was very profess More

by CORIELL007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Bihun, Diana Bollas

Oct 05, 2025

Zeigler Subaru of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 03, 2025

Dealership Rating
Employee Rating

It is a great repair place but I recently discovered that they were charging me 3% credit card fee. Nobody told until one lady told. Shocked! More

by None
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Oct 07, 2025

Zeigler Subaru of Kenosha responded

We're sorry to hear that your recent experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

September 30, 2025

Dealership Rating
Employee Rating

We appreciate that everyone we have had the opportunity to work with at Zeigler Subaru in Kenosha has been friendly and helpful. More

by RJ
Service Price Transparency
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Recommend Dealer
Yes
Sep 30, 2025

Zeigler Subaru of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Zeigler Subaru of Kenosha, we look forward to having you as a valued customer for many years to come!

September 28, 2025

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I love Ziegler Subaru to the point where I drive 2 hours to buy my cars/ get them serviced. The staff is always friendly and gets the job done right every single time. More

by ASHLEYBIHUN
Service Price Transparency
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Recommend Dealer
Yes
Sep 28, 2025

Zeigler Subaru of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Zeigler Subaru of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else.

September 19, 2025

Dealership Rating
Employee Rating

I’ll be back I have app. on Mon 22 @ 9:30 for a set of tires. More

by MHERRLICH9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Bihun

Sep 19, 2025

Zeigler Subaru of Kenosha responded

Thank you for choosing Zeigler Subaru of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 18, 2025

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Employee Rating

Got me in right away to address a check engine light! So thankful and happy to know it was covered by warranty. More

by WEEZIERNC
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Adam Bihun

Sep 18, 2025

Zeigler Subaru of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Zeigler Subaru of Kenosha!

Sep 18, 2025

Zeigler Subaru of Kenosha responded

Hi Wee! We're so pleased we could assist you quickly and efficiently! Thank you for choosing Zeigler Subaru of Kenosha and highlighting the team’s prompt support. Safe travels ahead!

September 15, 2025

Dealership Rating
Employee Rating

Clean helpful and try to get you repaired and out the door quickly. Friendly and helpful More

by JEZZABETH
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 15, 2025

Zeigler Subaru of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 15, 2025

Dealership Rating
Employee Rating

I have purchased a car here, and Jim was extremely helpful. Previous to that, I had my old Outback serviced at Zeigler. The service department has been exceptional. Lauren, and 2 others whose names I More

by CYD1057
Recommend Dealer
Yes

Other Employees Tagged: Lauren Gaines

Sep 15, 2025

Zeigler Subaru of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Zeigler Subaru of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else.

September 13, 2025

Dealership Rating
Employee Rating

Both set expectations and communicated with me during the service. I alway appreciate the service from Lauren and Adam. More

by CANDREKO2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Bihun

Sep 13, 2025

Zeigler Subaru of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 11, 2025

Dealership Rating
Employee Rating

I’m completely satisfied with the service I get at Zeigler. Love my Subaru and will continue to use Ziegler for service needs More

by MASSMJW55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2025

Zeigler Subaru of Kenosha responded

Thanks for sharing about your experience with Zeigler Subaru of Kenosha. We appreciate your business and hope to see you again soon!

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