Lauren Gaines
Lauren Gaines at Zeigler Subaru of Kenosha

Lauren Gaines | Page 10

Service Advisor

Zeigler Subaru of Kenosha

7900 120th Ave
Kenosha, WI 53104

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4.8
226 Reviews
4.8

226 Reviews

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226 Reviews of Lauren Gaines

November 03, 2025

Dealership Rating
Employee Rating

The service rep point out how we will be saving money since anticipated work was already completed in a prior appointment. I requested full print out of all work done since automobile was purchas More

by JLFERGY14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2025

Zeigler Subaru of Kenosha responded

Thank you for choosing Zeigler Subaru of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 31, 2025

Dealership Rating
Employee Rating

Great place. Good people. Fast service. Clean waiting area. Easy to get an appointment. Will be going back. More

by Rando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Bihun, Zach Zuurdeeg

Oct 31, 2025

Zeigler Subaru of Kenosha responded

Thank you for choosing Zeigler Subaru of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 30, 2025

Dealership Rating
Employee Rating

Knowledgeable about Subaru and honest about what it needs. Always trust their recommendations. Will never bring my car anywhere else! More

by PAULIUSHUNT
Recommend Dealer
Yes
Oct 30, 2025

Zeigler Subaru of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 23, 2025

Dealership Rating
Employee Rating

First oil change. Due to time not mileage. Nothing out of the ordinary. Nothing more to say. More

by MLHOFFMANN
Recommend Dealer
Yes

Other Employees Tagged: Lauren Gaines

Oct 24, 2025

Zeigler Subaru of Kenosha responded

Thank you for visiting our team at Zeigler Subaru of Kenosha! We look forward to seeing you next time.

October 22, 2025

Dealership Rating
Employee Rating

Great service. Clean, well stocked waiting room with friendly service. I'm glad I purchased from this dealership!; More

by KMADAMS0
Recommend Dealer
Yes

Other Employees Tagged: Lauren Gaines

Oct 23, 2025

Zeigler Subaru of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Zeigler Subaru of Kenosha!

October 18, 2025

Dealership Rating
Employee Rating

A Sincere group of people who treat you with respect and Professionalism. I feel taken care of when picking up my car. More

by WIN4FUN11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diana Bollas, Anthony Arroyo

Oct 18, 2025

Zeigler Subaru of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 17, 2025

Dealership Rating
Employee Rating

Continuing issues after purchase. Bad inspection before resale. Parts failing right away. I would never buy another car from them or recommend to anyone unless they get a certified us More

by kimjustus1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 21, 2025

Zeigler Subaru of Kenosha responded

Thank you for this feedback, Kim. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

October 16, 2025

Dealership Rating
Employee Rating

Bathrooms were unkept and dirty. Final bill amounted to at least $50.00 more than quoted. Never received phone call when car was done. More

by BABYBRATT1018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 19, 2025

Zeigler Subaru of Kenosha responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time. Hopefully, we can get to the bottom of this.

October 15, 2025

Dealership Rating
Employee Rating

It's convenient to drive to. I've always had my questions answered.. The service was great ! More

by SANDRALUCKSTED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2025

Zeigler Subaru of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 12, 2025

Dealership Rating
Employee Rating

Always friendly always on top of their game keeping your car in perfect running condition More

by KUCZ2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Bihun

Oct 12, 2025

Zeigler Subaru of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Zeigler Subaru of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else.

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