Lauren Gaines
Lauren Gaines at Zeigler Subaru of Kenosha

Lauren Gaines

Service Advisor

Zeigler Subaru of Kenosha

7900 120th Ave
Kenosha, WI 53104

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4.8
191 Reviews
4.8

191 Reviews

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191 Reviews of Lauren Gaines

April 01, 2026

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Gret service all around. As soon as I walked in , smiley faces greeted me. It was my first time visiting this location as i transferred from Greenville NC where i had great s More

by theredgem
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Recommend Dealer
Yes
Apr 01, 2026

Zeigler Subaru of Kenosha responded

It’s wonderful to hear that our team made you feel so welcome during your first visit here. We’re glad the personal touch and top-tier service helped your Subaru Forester feel like new. We look forward to seeing you again and continuing to support your service needs.

March 28, 2026

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I have purchased 3 Subarus from this dealership and All three from Lauri. I think that is a good answer for the reason. I wouldn’t keep coming back if the experience didn’t meet t my expectations. I am com More

by MALAMOLLY7638
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Recommend Dealer
Yes
Mar 28, 2026

Zeigler Subaru of Kenosha responded

Thank you for choosing us for your third Subaru purchase with Laurie. We’re pleased that Laurie and our service department continue to meet your expectations. We appreciate your loyalty and look forward to serving you again.

March 23, 2026

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Great service and friendly service writers and mechanic who know what needs to be done. Out faster than expected More

by dsls421
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Recommend Dealer
Yes
Mar 23, 2026

Zeigler Subaru of Kenosha responded

Thank you for the kind review. We’re thrilled Lauren and our service team had your Subaru Forester back on the road sooner than expected while clearly explaining each step. We appreciate the chance to assist you and look forward to helping again.

March 21, 2026

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Took car to Elgin dealership not two days later and had to have the whole tire replaced because the plug job was done so bad the inner wall threads were showing from the technicians work and tire was leaki More

by WESTON.A.WRIGHT
Recommend Dealer
No

Other Employees Tagged: Lauren Gaines

Mar 26, 2026

Zeigler Subaru of Kenosha responded

Weston, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Mar 26, 2026

Zeigler Subaru of Kenosha responded

Weston, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 20, 2026

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Great place clean and friendly. Good to work with tells you up front and at what cost More

by JEZZABETH
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Recommend Dealer
Yes
Mar 20, 2026

Zeigler Subaru of Kenosha responded

It’s great to hear you found our facility welcoming and tidy and that our team provided clear upfront pricing for your Subaru service. We look forward to assisting you again.

March 15, 2026

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They were extremely helpful and understanding as I was searching for a vehicle. I had a very positive experience More

by JRIC31
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Recommend Dealer
Yes

Other Employees Tagged: Adam Bihun

Mar 15, 2026

Zeigler Subaru of Kenosha responded

It’s wonderful to know you felt supported and understood while exploring our Subaru options. We’re delighted your experience was so positive. Thank you for sharing your feedback and we look forward to helping you again.

March 13, 2026

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I am very happy with the service I received. Lauren was a delight to work with. This was my first visit to the service department since I purchased the vehicle. Lauren was very gracious and expl More

by kathleenroberta
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Recommend Dealer
Yes
Mar 13, 2026

Zeigler Subaru of Kenosha responded

It’s wonderful to hear that your first service appointment for your Subaru exceeded expectations. We’re pleased Lauren took the time to explain the process and set clear expectations. Thank you for sharing your experience, and we look forward to your next visit.

March 12, 2026

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I’m always happy with the service I get at this dealership. I drive a little farther from my home to come to this dealership. More

by sandri.sharon5
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Recommend Dealer
Yes
Mar 12, 2026

Zeigler Subaru of Kenosha responded

Knowing you choose to drive extra miles for your Subaru Forester service means a lot to us. We’re pleased our team consistently meets your expectations. Thank you for entrusting us with your service needs.

March 09, 2026

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I have warranty work, the service team was very nice to work with and the repair was done quickly. More

by CHRISTINE.WEILAND
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Recommend Dealer
Yes
Mar 09, 2026

Zeigler Subaru of Kenosha responded

We’re glad to hear the warranty work on your Subaru was handled smoothly and that Lauren and the service team were so accommodating. It’s great to know the repair was completed efficiently. Thanks for the five-star rating.

March 07, 2026

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Never have a bad experience at this dealership yet always in and out good work More

by s69968474
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Recommend Dealer
Yes

Other Employees Tagged: Diana Bollas

Mar 07, 2026

Zeigler Subaru of Kenosha responded

Thank you for the five-star rating and for trusting us with your Subaru Impreza service. It’s great to hear your visits are always quick and efficient. We look forward to helping you keep your vehicle in top shape.

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