Lauren Samok | Page 3
Service Advisor
Secor Chrysler Dodge Jeep Ram
409 Broad St
New London, CT 06320
Hi I'm Lauren and look forward to getting to know all the wonderful people at Secor CDJR. I'm from South Windsor, CT, I have a toddler who keeps our household full of laughter and joy, along with a female pug. We love to hike, travel the world and take on NBA games.
Read moreDealership Experience
7 mos
Industry Experience
8 yrs, 7 mos
Languages Spoken
English
36 Reviews
Write a Review36 Reviews of Lauren Samok
February 15, 2024
Always very helpful regardless of the scenario. No matter what the effort and attitude is always perfect.. No matter what the effort and attitude is always perfect.. More
Other Employees Tagged: Melissa Cole, Lynn Dole, Paul Kampfer
February 12, 2024
Lauren was super friendly, helpful and accommodating. Her manager and the gentleman working next to her weren’t very nice however. At one point Lauren asked the man working next to her a question, and he Her manager and the gentleman working next to her weren’t very nice however. At one point Lauren asked the man working next to her a question, and he gave her a short, rude response. I honestly felt bad for her at that point and my feeling was Lauren may be dealing with a hostile work environment. Lauren was able to accommodate my service request and even called to follow up after the fact. More
Other Employees Tagged: Melissa Cole, Lynn Dole, Paul Kampfer
February 09, 2024
I was given an estimate of $2300 for repairs that needed to be done on my car but it turns out I only needed a water pump that costs less than $300 (not including labor). to be done on my car but it turns out I only needed a water pump that costs less than $300 (not including labor). More
Other Employees Tagged: Lynn Dole
February 02, 2024
We brought our Jeep in for clutch recall. The dealership had our parts in within a week and immediately called to schedule the repair. We were provided a loaner. Staff was well organized, The dealership had our parts in within a week and immediately called to schedule the repair. We were provided a loaner. Staff was well organized, professional, and polite. Thank you for a great experience. More
Other Employees Tagged: Melissa Cole, Lynn Dole, Paul Kampfer
January 31, 2024
Friendly and stepped right in to get the job done. Was done within an hour Was done within an hour More
Other Employees Tagged: Melissa Cole, Lynn Dole, Paul Kampfer
January 29, 2024
No problem getting my oil changed . The office part keeps saying that my oil changes were used up. When they aren't The office part keeps saying that my oil changes were used up. When they aren't More
Other Employees Tagged: Melissa Cole, Lynn Dole, Paul Kampfer
January 26, 2024
Always great service, friendly people. We have owned 11 Volvo’s. If our Volvo needs service, we go to Secor. We have owned 11 Volvo’s. If our Volvo needs service, we go to Secor. More
Other Employees Tagged: Melissa Cole, Lynn Dole, Paul Kampfer
January 25, 2024
Everyone was very helpful and knowledgeable, I was kept informed and updated throughout the repair process. Our car has never run so smooth! Our service advisor Lynn gets 5 stars! Will definitely return fo informed and updated throughout the repair process. Our car has never run so smooth! Our service advisor Lynn gets 5 stars! Will definitely return for future service. More
Other Employees Tagged: Melissa Cole, Lynn Dole, Paul Kampfer