Dealership Experience
13 yrs, 7 mos
106 Reviews
Write a Review106 Reviews of Lauretta Smith
November 26, 2018
Great service tech While on vacation, we got into an accident and needed to make sure the car was safe to drive home. Unlike another dealer, this one made the time to f While on vacation, we got into an accident and needed to make sure the car was safe to drive home. Unlike another dealer, this one made the time to fit us in the day before Thanksgiving and for free, did a full check. The service tech was very thoughtful and kind, and the team worked quick. Highly recommended. More
Other Employees Tagged: Hughes Honda Service, KD Davis , Mike Benboe, Crystal Collins, Hunter Gunnells, Casey Pippin
September 26, 2018
It was good short and effective Good and you could give a gift certificate for someone spending 500 and up. So far I have spent over $1,600 on service. $900 alone just on tires. Give Good and you could give a gift certificate for someone spending 500 and up. So far I have spent over $1,600 on service. $900 alone just on tires. Give back to your customers More
August 26, 2018
Service for my civic The best customer service I have seen in my life. All my questions were answered and my civic was done in a timely matter. I will be back to Hughes Ho The best customer service I have seen in my life. All my questions were answered and my civic was done in a timely matter. I will be back to Hughes Honda. More
Other Employees Tagged: Hughes Honda Service, KD Davis , Crystal Collins
August 08, 2018
Great! I called Lauretta and explained to her what service my vehicle needed. She provided me with exceptional and prompt service. Mike Benboe was my regular I called Lauretta and explained to her what service my vehicle needed. She provided me with exceptional and prompt service. Mike Benboe was my regular service tech that worked with me on my vehicle, but in his absence, Lauretta made the transition go smoothly with the new tech, Kris. More
Other Employees Tagged: KD Davis
July 20, 2018
Everything went great. I always get in and out within a good time. All personnel are curious and helpful. My experience with the service department is always great. I always get in and out within a good time. All personnel are curious and helpful. My experience with the service department is always great. More
June 30, 2018
Great Service Mike Benboe, Loretta and Christy are the best service agents and are honest too. If you need any service done, check Hughes Honda out. Their customer Mike Benboe, Loretta and Christy are the best service agents and are honest too. If you need any service done, check Hughes Honda out. Their customer service skills are excellent and keeps you coming back. More
Other Employees Tagged: Hughes Honda Service, Alex Tyler , Mike Benboe, Crystal Collins, Kristal
April 12, 2018
Service provided on time, professional and affordable The service requested ( oil change) was accomplished on time as promised. In addition a previously unidentified tire alignment issue was found and rep The service requested ( oil change) was accomplished on time as promised. In addition a previously unidentified tire alignment issue was found and repaired. Very coustomer friendly with out confusion or drama. More
Other Employees Tagged: Casey Pippin
January 16, 2018
Recalled airbag The most difficult part about getting my airbag replaced was the phone call to set up the appointment! Once I arrived at Hughes Honda I was in and out The most difficult part about getting my airbag replaced was the phone call to set up the appointment! Once I arrived at Hughes Honda I was in and out in less than an hour! And everyone was very friendly and helpful. It was a great experience, I highly recommend this company and their service department. More
Other Employees Tagged: Mike Benboe, Crystal Collins
November 23, 2017
Service Excellent customer service in a timely manner. Everyone was nice and very helpful. I was in and out in no time. I would recommend Hughes Honda to anyo Excellent customer service in a timely manner. Everyone was nice and very helpful. I was in and out in no time. I would recommend Hughes Honda to anyone. More
Other Employees Tagged: Hughes Honda Service , Mike Benboe, Crystal Collins
November 13, 2017
Excellent service Hughes Honda is professional, courteous and efficient. I’ve used them before and will use them again. I was treated with respect and my work was done Hughes Honda is professional, courteous and efficient. I’ve used them before and will use them again. I was treated with respect and my work was done as promised. More

