Laurie Hatfield

Well to start off . jen is fantastic to work with .Zack lancey is my mechanic and absolutely appreciates everything he dies for me and my family. I followed him over from jen is fantastic to work with .Zack lancey is my mechanic and absolutely appreciates everything he dies for me and my family. I followed him over from hill top chevy and as long as he stays with you i will remain a customer as far as having work done to my vehicles. Mike Martin is a salesman and been a freind for yrs and followed him from hill top also .just bought a jeep over there and hasn't been the best since i received it but hopefully they are working on resolving the issues im having. Otherwise will see how it all turns out adfarad buying vehicles from dover chevy More

by ronzoni652 Verified Customer Verified Customer

Report | Print

Clean and quiet facility. Served quickly after I arrived, and the service was provided in a very timely fashion. Served quickly after I arrived, and the service was provided in a very timely fashion. More

by BONICAAALEXANDER Verified Customer Verified Customer

Report | Print

The service center is top notch. On time appointments and great customer service, friendly and professional. On time appointments and great customer service, friendly and professional. More

by PERRY9 Verified Customer Verified Customer

Report | Print

Great employees and top notch service work. We always enjoy visiting Dover Chevy! We recommend them to everyone! We always enjoy visiting Dover Chevy! We recommend them to everyone! More

by alternativetracy Verified Customer Verified Customer

Report | Print

Professional, friendly, helpful, timely, respectful, comfortable accommodation, close proximity, clean, neat, comfortable temperature, quiet environment, comfortable accommodation, close proximity, clean, neat, comfortable temperature, quiet environment, More

by dsmart14 Verified Customer Verified Customer

Report | Print

Thorough, courteous and very detail oriented. Price quote was accurate and the communication and follow up was exceptional. Extremely happy ! Price quote was accurate and the communication and follow up was exceptional. Extremely happy ! More

by donaldwalters1953 Verified Customer Verified Customer

Report | Print

Fast service, quality work, and great people. I actually like enjoy going to the dealership, which sound crazy. I actually like enjoy going to the dealership, which sound crazy. More

by Vince W Verified Customer Verified Customer

Report | Print

The service department is great. Seem to be knowledgeable and friendly. I tried of calls from sales wanting to buy my truck. Seem to be knowledgeable and friendly. I tried of calls from sales wanting to buy my truck. More

by Dhaugland62 Verified Customer Verified Customer

Report | Print

This dealership is good for service and I have been happy with that. They are truly car sales people though. they don't listen, pay attention or communicate with each other. I test drove a vehicle and nev with that. They are truly car sales people though. they don't listen, pay attention or communicate with each other. I test drove a vehicle and never received a gift card as advertised. They also emailed and called my wife over a half dozen times about the vehicle that I test drove, even though I clearly communicated my information... My wife was annoyed, and she doesn't deserve that and it mucks up my day... Also, when I was looking at a vehicle on the floor, Ed just brushed me aside so he could get in the truck and drive it out because it was sold. No "hi" or "excuse me". I don't plan to purchase another vehicle from these individuals. More

Report | Print

I am a car collector and I have bought many vehicles over the years throughout the Northeast and beyond. This time it was a 2022 Corvette from Dover Chevrolet. I have to say of all the dealers I have dealt w the years throughout the Northeast and beyond. This time it was a 2022 Corvette from Dover Chevrolet. I have to say of all the dealers I have dealt with in the past, from the moment I walked into the Dover Showroom something was very different. Everyone working in the showroom was there to introduce themselves. I own a business and my first thought was these people act more like a business owner than someone who works here. I didn't know until now after reading the little bio that Dover is a employee owned business. Wow what a difference. As we went through the sale process I noticed a factory technical issue that I was concerned with. They agreed and assured me they would take care of it. In addition a dealer installed part that was suppose to be delivered with the car was on back order. I've been in this situation before with other dealers and most times it doesn't end well. To say I was skeptical that everything would go as agree would be a huge understatement. The first thing I did the day after purchasing the car (I did not take delivery of the car at this point) was to call the Dover parts department. Again (as when I first walked into the showroom) the parts person could not have been nicer. He knew why I was calling (to check that the back ordered part was indeed ordered). He checked the status while I was on the phone. At the end of the call he said call back anytime to check on the status (at that time there was no date in system for delivery) in the meantime if it's delivered I will call you. The part was delivered and I then called service to schedule the date for installation. Again, service knew what I was calling for, to install back ordered part and take care of issue I noticed at time of purchase. Due to issues beyond this dealers control (what I mentioned above) I dealt with Sales, Parts, and Service to purchase and take delivery of my new vehicle. I can say "hands down" they are the best dealer I ever dealt with. I would highly recommend this dealer to the people and businesses that I know and I will go out of my way to do business with them again. Now I know why they act as owners, Wow "cause they are". Marty H. More

Report | Print