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Alan Wheeler
Refer Me
7 Reviews
Dealership Experience
24 yrs, 10 mos
Industry Experience
25 yrs, 9 mos
7 Reviews of Alan Wheeler
April 06, 2022
I am a car collector and I have bought many vehicles over the years throughout the Northeast and beyond. This time it was a 2022 Corvette from Dover Chevrolet. I have to say of all the dealers I have dealt w the years throughout the Northeast and beyond. This time it was a 2022 Corvette from Dover Chevrolet. I have to say of all the dealers I have dealt with in the past, from the moment I walked into the Dover Showroom something was very different. Everyone working in the showroom was there to introduce themselves. I own a business and my first thought was these people act more like a business owner than someone who works here. I didn't know until now after reading the little bio that Dover is a employee owned business. Wow what a difference. As we went through the sale process I noticed a factory technical issue that I was concerned with. They agreed and assured me they would take care of it. In addition a dealer installed part that was suppose to be delivered with the car was on back order. I've been in this situation before with other dealers and most times it doesn't end well. To say I was skeptical that everything would go as agree would be a huge understatement. The first thing I did the day after purchasing the car (I did not take delivery of the car at this point) was to call the Dover parts department. Again (as when I first walked into the showroom) the parts person could not have been nicer. He knew why I was calling (to check that the back ordered part was indeed ordered). He checked the status while I was on the phone. At the end of the call he said call back anytime to check on the status (at that time there was no date in system for delivery) in the meantime if it's delivered I will call you. The part was delivered and I then called service to schedule the date for installation. Again, service knew what I was calling for, to install back ordered part and take care of issue I noticed at time of purchase. Due to issues beyond this dealers control (what I mentioned above) I dealt with Sales, Parts, and Service to purchase and take delivery of my new vehicle. I can say "hands down" they are the best dealer I ever dealt with. I would highly recommend this dealer to the people and businesses that I know and I will go out of my way to do business with them again. Now I know why they act as owners, Wow "cause they are". Marty H. More
by Vette22
Other Employees Tagged: Laurie Hatfield, Marty Capici, Kyle Fales , Natasha Cormier, Devon Pardy
Helpful 
April 21, 2020
Great service Had my brakes done and oil change. Done efficiently and by the time I needed it. Thank you for making it happen so quickly and correctly!! Had my brakes done and oil change. Done efficiently and by the time I needed it. Thank you for making it happen so quickly and correctly!! More
by brhodylv
Verified CustomerOther Employees Tagged: Devon Pardy
March 13, 2020
great folks to deal with the only dealer we use for all our fleet service Service is done promptly and at a fair price. Questions about warranty are taken to the corporate's l the only dealer we use for all our fleet service Service is done promptly and at a fair price. Questions about warranty are taken to the corporate's level if needed and resolved More
by RMYATT
Other Employees Tagged: Laurie Hatfield , Chris Jerram, Devon Pardy, Elizabeth
March 12, 2020
Couldn't get any better! Great place to have service done! Thank you so much for getting my truck in and out quickly. It is always a pleasure to deal with them! Great place to have service done! Thank you so much for getting my truck in and out quickly. It is always a pleasure to deal with them! More
by Maximus
Other Employees Tagged: Laurie Hatfield , Devon Pardy
February 29, 2020
Great Service Experience ! Devon in Service and Alan in Parts made the entire process so quick and so easy. Our truck now runs great! Thank you! ! Devon in Service and Alan in Parts made the entire process so quick and so easy. Our truck now runs great! Thank you! More
by BMF
Other Employees Tagged: Devon Pardy
March 20, 2019
knowledge and professionalism The reason for this review is just plain satisfaction. Wally made sure the new van order was correct and exactly as specified. Thank you Dover Chevr The reason for this review is just plain satisfaction. Wally made sure the new van order was correct and exactly as specified. Thank you Dover Chevrolet More
by Roland
Other Employees Tagged: Laurie Hatfield , Wally Coran, Chris Jerram, Devon Pardy, Michael Watson
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