Don McEwen

Overcharged and sold me services I did not need. I brought my 2019 truck there to look at the front camera. They diagnosed it as needing a new front camera and a new video processing module. The I brought my 2019 truck there to look at the front camera. They diagnosed it as needing a new front camera and a new video processing module. They quoted that at $3,112 to fix it. I had an extended warranty that Dover Chevy wanted to charge almost $1,200 more than what the warranty would cover. I ended up going to Banks Chevy to have them diagnose the issue and provide a quote. They updated the software for video processing module and replaced the front camera for a total of $971, of which I only paid my deductible for the warranty. The camera system works great now. Dover Chevy also wanted to charge $502 for the front camera, but that part only cost $177 at Banks Chevy. Dover Chevy also said my front brakes were at 3-4mm and needed to be replaced at a cost of $938. I had Banks Chevy look at them and I was told there was 6mm remaining and that they did not need to be replaced. It is very clear that Dover Chevy was trying to take advantage of me so they could make some extra money. Jennifer Ryan was fine to deal with and the one star is not for her customer service. The one star is for the service manager, Rich, who I spoke to multiple times trying to figure out the issues and why it cost so much. Unfortunately, Rich doesn’t have a profile on here so I cannot leave the one star review for him. More

by Craigpforrest Verified Customer Verified Customer

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They done a very good job on locating my New Truck. They all were nice and pleasant. Would like to thank them all for my purchase. They all were nice and pleasant. Would like to thank them all for my purchase. More

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Awesome and professional people and process made me feel like family. I have always been a Ford guy, Dover Chevrolet gave me a great deal package, and I have switched from Ford to Chevrolet. My sales pers like family. I have always been a Ford guy, Dover Chevrolet gave me a great deal package, and I have switched from Ford to Chevrolet. My sales person Michael Martin was excellent in knowledge, and personal experience, along with helping me set up everything and switching my insurance. I would recommend this salesperson and this location to all my family and friends. More

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Clean and quiet facility. Served quickly after I arrived, and the service was provided in a very timely fashion. Served quickly after I arrived, and the service was provided in a very timely fashion. More

by BONICAAALEXANDER Verified Customer Verified Customer

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They were all amazing. Made it easy and would recommend them to everyone. I will continue my future purchases with them. Made it easy and would recommend them to everyone. I will continue my future purchases with them. More

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Top Tier experience. JT and Steve were both excellent and worked with me to get me exactly what I needed. Get your next car here! JT and Steve were both excellent and worked with me to get me exactly what I needed. Get your next car here! More

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Thank you to Dover Chevrolet for making my experience as relaxed and seamless as possible. I will be back! relaxed and seamless as possible. I will be back! More

by kstpeter Verified Customer Verified Customer

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The people are plesant and helpful. Everyone from Robin who i spoke to on the phone to the salesman Kyle. Don and the gentleman doing my paperwork as well. I thank everyone for their Everyone from Robin who i spoke to on the phone to the salesman Kyle. Don and the gentleman doing my paperwork as well. I thank everyone for their professionalism and working with me to get a wonderfulnew truck. More

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I had a great experience with Everyone at Dover Chevy! It was a pleasure working with them It was a pleasure working with them More

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They gave me a fair price and the salesman has been attentive and helpful during the pre and post buying process. attentive and helpful during the pre and post buying process. More

by sopfor02 Verified Customer Verified Customer

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