Layne Ciminel
Layne Ciminel at Spitzer Acura

Layne Ciminel | Page 15

Service Advisor

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

4.9
594 Reviews
4.9

594 Reviews

Write a Review

594 Reviews of Layne Ciminel

February 28, 2025

Dealership Rating
Employee Rating

Excellent experience, from scheduling to check-in to completion on time. Layne Ciminel is a real pleasure. More

by BRYANR2D2
Recommend Dealer
Yes
Mar 03, 2025

Spitzer Acura responded

Thank you, Bryan! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

February 28, 2025

Dealership Rating
Employee Rating

It Took 4 different female staff member to allow me to pay my bill. Was given a coupon at time of car purchase (from this dealership) but no one knew how to use it. In the end everything worked out but More

by gretchen.kreizenbeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: 4 women

Mar 04, 2025

Spitzer Acura responded

We're sorry that you didn't have a completely satisfying visit, Gretchen. Would it be possible to give us a call at our dealership and the team will reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

February 26, 2025

Dealership Rating
Employee Rating

Always greeted by Layne as I pull into the garage for service. He is always courteous & professional. Service is always efficient & completed in a timely manner. More

by KCONNOR28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2025

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Layne and our team, and we look forward to working with you again.

February 26, 2025

Dealership Rating
Employee Rating

Layne Ciminel is in charge of service for me at Spitzer. He is consistently helpful and courteous. More

by BRADTUPI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2025

Spitzer Acura responded

Thank you for your positive review! Providing top-notch service is so important to us, and we are glad that Layne's efforts consistently meet your satisfaction. We hope to see you again the next time you are in need of automotive service.

February 22, 2025

Dealership Rating
Employee Rating

Service dept is very efficient. They were on time and work was completed as I requested. The shop is clean and well organized. More

by DFSNJS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2025

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 20, 2025

Dealership Rating
Employee Rating

As always greeted by Layne and Albert as soon as I pulled into the service area. With in a few minuets my car was being serviced. I was kept informed of the progress and of additional services that were rec More

by rdbed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Benson

Feb 20, 2025

Spitzer Acura responded

Thank you for your 5-star rating! We are so glad that Layne and Albert took exceptional care of you and kept you well informed throughout the process. It is an honor to have earned your kind recommendation. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

February 18, 2025

Dealership Rating
Employee Rating

Very good experience. The Service team did a great job from scheduling to check-n, executing the work. More

by pg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson

Feb 18, 2025

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 12, 2025

Dealership Rating
Employee Rating

Everything was great! Loved how they vacuumed my car which really was in desperate need ! More

by KBARGIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2025

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad Layne and our team were able to help, and we hope to see you again!

February 12, 2025

Dealership Rating
Employee Rating

Layne was super helpful! A warning message was coming up in my email and on the app. I stopped in to have it checked out. Layne understood my issue, worked quickly to get More

by TRACYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2025

Spitzer Acura responded

Thank you so much for your excellent review, Tracy! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

February 12, 2025

Dealership Rating
Employee Rating

Service was prompt and professional Waiting area was comfortable and the staff asked if they could do anything to make my wait agreeable More

by MANDKPROP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson

Feb 12, 2025

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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