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Layne Ciminel
Layne Ciminel at Spitzer Acura

Layne Ciminel

Service Advisor

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

4.9
560 Reviews
4.9

560 Reviews

Write a Review

560 Reviews of Layne Ciminel

November 06, 2025

Dealership Rating
Employee Rating

Great service with available times that fit my schedule. Always a pleasant atmosphere and people are kind and knowledgeable More

by sbraddell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson, Albert Malone, Jeanine Malone, Samantha Baker

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Nov 06, 2025

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 04, 2025

Dealership Rating
Employee Rating

They always do a great job There always listen to your question and answers them. They take the time to be pleasant and helpful.they do there best to make your visit pleasant More

by JANICERHAINES
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

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Nov 05, 2025

Spitzer Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

October 25, 2025

Dealership Rating
Employee Rating

The service team at Spitzer Acura was great. Layne made the scheduling process very easy. More

by antonio.fontana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson, Albert Malone, Jeanine Malone, Samantha Baker

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Oct 25, 2025

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 21, 2025

Dealership Rating
Employee Rating

My car work was completed on time as promised and the outside was washed. Good job!! More

by TSMONTY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson, Albert Malone, Brenda Roithner

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Oct 22, 2025

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 17, 2025

Dealership Rating
Employee Rating

I have had many experiences where I felt like I was being over charged, not communicated with in a timely fashion and not met with a fair resolution to my service needs. More

by Jpysola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Albert Malone, Jeanine Malone

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Oct 20, 2025

Spitzer Acura responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 15, 2025

Dealership Rating
Employee Rating

Excellent job by. Albert Malbec and the mechanic,,couldn’t be more pleased.Saved me problems please thank them both for me More

by aid-mer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson, Albert Malone, Jeanine Malone, Samantha Baker

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Oct 15, 2025

Spitzer Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 14, 2025

Dealership Rating
Employee Rating

The service department always provides exceptional service (customer/repairs). The employees are extremely knowledgeable and strive to make my experience the best possible. More

by dslamen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Baker

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Oct 14, 2025

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 10, 2025

Dealership Rating
Employee Rating

Has always been a great place and experience. Quality work and commitment to the customer. More

by Kmscelfo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 10, 2025

Spitzer Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 07, 2025

Dealership Rating
Employee Rating

Thanks for your services. Everyone is always very polite and professional with me. Please let me know if I can ever help you. More

by maxallister216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Guy, Ryan Capozoli, Keith Knowlson, Dalton Bruni, Laura Colby, Albert Malone, Jeanine Malone, Samantha Baker

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Oct 07, 2025

Spitzer Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 07, 2025

Dealership Rating
Employee Rating

Service is very pricey. But Layne is great. Never had success buying a car there but I service my vehicle there. More

by barnhart1033
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

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Oct 07, 2025

Spitzer Acura responded

We are very happy to hear that Layne provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

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