Layne Ciminel
Layne Ciminel at Spitzer Acura

Layne Ciminel | Page 23

Service Advisor

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

4.9
595 Reviews
4.9

595 Reviews

Write a Review

595 Reviews of Layne Ciminel

October 12, 2024

Dealership Rating
Employee Rating

Lynn was helped us each step of the way. She made it easy to trade in my old MDX for a new MDX. We appreciate her professionalism. More

by HERRMANN.MARY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson, Lynn Osborn

Oct 13, 2024

Spitzer Acura responded

Thank you, Mary, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Spitzer Acura are glad to have you as a customer.

October 06, 2024

Dealership Rating
Employee Rating

I really appreciate getting the same service advisor each time I use the service department. Layne is great! Efficient, friendly, knowledgeable - can't beat that! More

by WLUCAS33911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2024

Spitzer Acura responded

Thank you so much for your excellent review! We are so glad that Layne had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

October 04, 2024

Dealership Rating
Employee Rating

Work was done in a timely manner. I was able to get a loaner and Layne was very professional and organized. I recommend Spitzer Acura. More

by JILLBRODBECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson

Oct 06, 2024

Spitzer Acura responded

It's great to hear that Layne were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

October 03, 2024

Dealership Rating
Employee Rating

The whole team gave me the best experience ever! Especially Dalton & Jermey! Already recommended to friends & Family! More

by jhenaey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Benson, Ryan Capozoli, Dalton Bruni , Adam Drakulic, Andy Guillen, Scott Guy

Oct 04, 2024

Spitzer Acura responded

We greatly appreciate you for leaving Dalton and Jeremy this remarkable review and recommendation! We are delighted to know that they gave you the best experience ever. We sincerely congratulate you on your new vehicle- behalf of the entire Spitzer Acura team!

October 01, 2024

Dealership Rating
Employee Rating

Very satisfied with the service and service manager work was completed in a timely manner. I have already scheduled my annual State Inspection for November. More

by DREW.SKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson

Oct 02, 2024

Spitzer Acura responded

Drew, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

September 28, 2024

Dealership Rating
Employee Rating

Everyone was accommodating, kind, helpful and made us feel comfortable while we waited. The mechanics and garage staff was very friendly and knowledgeable. Our vehicle was well taken care of and very cle More

by CW217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Capozoli, Keith Knowlson, Dalton Bruni , Adam Drakulic, Andy Guillen, Scott Guy, Matt Popovich

Sep 29, 2024

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

September 25, 2024

Dealership Rating
Employee Rating

It’s is always a pleasure to work with Layne. He is very attentive and informative More

by Judynotaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2024

Spitzer Acura responded

Judy, Thank you for leaving Layne this terrific review! We are glad to hear that Layne took stellar care of you and your automotive needs. We are happy to know that he was very attentive, informative and was a pleasure to work with. Please do not hesitate to let us know how we may be of further service to you.

September 22, 2024

Dealership Rating
Employee Rating

Work was completed efficiently and everyone was very helpful. Service was done as requested and done promptly. More

by pdh0855
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2024

Spitzer Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Layne met your expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!

September 22, 2024

Dealership Rating
Employee Rating

Spitzer Acura provides great service each and every time I bring my vehicle in for service. All of the staff that I encounter are warm and friendly. My tech is very personable. Spitzer is always a hit and More

by DDSMSNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson

Sep 24, 2024

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

September 20, 2024

Dealership Rating
Employee Rating

Service was performed to my expectation and in a timely manner while I waited. Staff was knowledgeable and kept me informed. More

by cvchel2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson

Sep 22, 2024

Spitzer Acura responded

Thanks for sharing about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

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