Layne Ciminel
Layne Ciminel at Spitzer Acura

Layne Ciminel | Page 27

Service Advisor

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

4.9
588 Reviews
4.9

588 Reviews

Write a Review

588 Reviews of Layne Ciminel

May 25, 2024

Dealership Rating
Employee Rating

Service was on time and completed within an hour while I waited. My service advisor was friendly and informed. Thanks for providing great service. More

by MONOCELLO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2024

Spitzer Acura responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

May 22, 2024

Dealership Rating
Employee Rating

Great service. Explain all work being done and the charges. Keep me updated along the way More

by NLCOOK23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2024

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

May 21, 2024

Dealership Rating
Employee Rating

I very much appreciate this dealership. All their service personnel are friendly, straightforward, and are overall great to work with. More

by KYLEKTMCGEE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson , John Layman

May 29, 2024

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

May 21, 2024

Dealership Rating
Employee Rating

Everything went as expected-Layne was helpful and courteous. I was only in the service area and it was clean and tidy. More

by AARONK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2024

Spitzer Acura responded

Thank you so much for your kind words, Aaron, and for taking the time to leave us this wonderful feedback!

May 13, 2024

Dealership Rating
Employee Rating

Everything was awesome. John had asked if I had questions on the service about to be performed before any work was to start. I was in for normal maintenance and needed to ge More

by BRIANLECKENBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson , John Layman

May 13, 2024

Spitzer Acura responded

Brian, It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that John met your expectations. Thank you for choosing Spitzer Acura; we look forward to having you as a valued customer for many years to come!

May 11, 2024

Dealership Rating
Employee Rating

Spritzer has great team members. I trust them and I’m always happy with the work they perform on my car in the service department. I also, like the service reminder emails that let m More

by jatkins966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson , John Layman

May 11, 2024

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 11, 2024

Dealership Rating
Employee Rating

I think they do a very great job at what they do. They’re very efficient they’re very accommodating. More

by JANICERHAINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeanine Malone

May 11, 2024

Spitzer Acura responded

Janice, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Layne met your expectations. Thank you again for choosing Spitzer Acura, we look forward to having you as one of our valued customers for many more years to come!

May 10, 2024

Dealership Rating
Employee Rating

Layne Ciminel provides exceptional service. I feel safe and secure knowing my Acura is well cared for. More

by IRENEW7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 11, 2024

Spitzer Acura responded

Irene, We are very happy to hear Layne provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 07, 2024

Dealership Rating
Employee Rating

I keep coming back due to the exceptional service I receive. I feel I have always been treated fairly. More

by dktk56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2024

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad Layne was able to help, and we hope to see you again!

April 30, 2024

Dealership Rating
Employee Rating

I knew I had a sensor issue but it was really helpful to go over some other maintenance items that needed addressed. Everyone was great and when all was said and done I now have the peace of mind knowing th More

by BFASENMYER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson , John Layman

May 01, 2024

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

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