Layne Ciminel
Layne Ciminel at Spitzer Acura

Layne Ciminel | Page 43

Service Advisor

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

4.9
594 Reviews
4.9

594 Reviews

Write a Review

594 Reviews of Layne Ciminel

October 03, 2023

Dealership Rating
Employee Rating

Very happy with my service as it was efficient, friendly, informative, and non-pressuring to add additional services. I received a written quote for additional services that provided me with a sense of prof More

by benedictdp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson , John Layman

Oct 04, 2023

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Acura, we look forward to having you as one of our valued customers for many more years to come!

September 30, 2023

Dealership Rating
Employee Rating

They were friendly, informative, and efficient. I am pleased with the work that was done. Waiting area also very nice. More

by SDEFRANC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2023

Spitzer Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 29, 2023

Dealership Rating
Employee Rating

Layne is always fantastic! Also, best car dealership with which I've ever dealt! I will always use this car dealership. More

by TERRY.GOCKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2023

Spitzer Acura responded

Thank you, Terry, for your business and this review. We're happy to hear that Layne and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 26, 2023

Dealership Rating
Employee Rating

Layne has always been friendly and helpful. Excellent service as usual. Cannot ask for more. More

by DENDMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 27, 2023

Spitzer Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Layne here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

September 26, 2023

Dealership Rating
Employee Rating

The staff was extremely informative and the service was completed in a timely and efficient fashion. More

by cvchel2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 27, 2023

Spitzer Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 26, 2023

Dealership Rating
Employee Rating

I have been dealing with Layne for about 10 years and find him to always be kind and helpful. I've had no problems with the dealership. More

by HDB09
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Sep 27, 2023

Spitzer Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Layne delivered such a great experience!

September 25, 2023

Dealership Rating
Employee Rating

I always have a great experience with the service department at Spitzer. Layne is very knowledgable, and he kept me informed on their progress on my service. More

by ROSECARBERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2023

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Layne met your expectations. Thank you again for choosing Spitzer Acura, Rose, we look forward to having you as one of our valued customers for many more years to come!

September 23, 2023

Dealership Rating
Employee Rating

Great service, friendly crew, and never had an issue when I take my car to Spitzer. More

by JLVASALANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson , John Layman

Sep 25, 2023

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 21, 2023

Dealership Rating
Employee Rating

TOP SHELF THANKS TO LAYNE AND HIS TEAM. VERY PROFESSIONAL, PROFICIENT, KIND, ATTENTION TO DETAIL IS ABOVE AND BEYOND NORMAL. More

by KLM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson

Sep 23, 2023

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 19, 2023

Dealership Rating
Employee Rating

The only downside is that they had my car for a week to do the repair but I was not offered a loaner. I've had my car 6 years so I'm starting to think about my next vehicle. It would have been a great oppo More

by KERRYHUGHES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 20, 2023

Spitzer Acura responded

Thank you Kerry for sharing your thoughts about your experience with Spitzer Acura. We appreciate your business and will certainly consider your feedback. We look forward to working with you again!

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