Layne Ciminel
Layne Ciminel at Spitzer Acura

Layne Ciminel | Page 42

Service Advisor

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

4.9
594 Reviews
4.9

594 Reviews

Write a Review

594 Reviews of Layne Ciminel

October 09, 2023

Dealership Rating
Employee Rating

Technicians did a great job servicing my car, changing transmission and oil fluids. Layne was friendly and attentive as always. The snacks, hot chocolate and wafers, were tasty. Spritzer has an awesome cr More

by DDSMSNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2023

Spitzer Acura responded

Thank you for your very kind review. We appreciate the five-star rating. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Layne and our crew here at Spitzer Acura. We look forward to continuing to serve you in the future.

October 09, 2023

Dealership Rating
Employee Rating

Layne was great! I would just recommend better wifi for those waiting who have to work. It was slow and I couldn't connect. More

by BOLYARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2023

Spitzer Acura responded

Thanks for sharing your thoughts about your experience with Spitzer Acura. Layne and our team appreciate your business and hope to see you again soon!

October 08, 2023

Dealership Rating
Employee Rating

Layne is always professional, courteous and respectful. Enjoy working with him and members of the Spitzer team. More

by RGALA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson , John Layman

Oct 09, 2023

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Layne met your expectations. Thank you again for choosing Spitzer Acura, we look forward to having you as one of our valued customers for many more years to come!

October 08, 2023

Dealership Rating
Employee Rating

So far, service done is fine. Asked to save two fairly new rotors which were replaced for me and did not. May have been able to get a partial refund on rotors from original instal More

by HCARDELL4126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2023

Spitzer Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 07, 2023

Dealership Rating
Employee Rating

I have taken my 2006TL exclusively to Spitzer for service since I purchased it from Spitzer in 2009. Layne Ciminel and his team are honest and top notch. I have never had a negative experience at this dealer More

by KENKUBRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson , John Layman

Oct 09, 2023

Spitzer Acura responded

Thanks for sharing about your service experience with Spitzer Acura. Layne and our service team appreciate your business and hope to see you again soon!

October 04, 2023

Dealership Rating
Employee Rating

It was easy to schedule an appointment when I needed it. The service was performed in a timely manner. Lane communicated with me regarding the work being done. More

by mf012275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2023

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Layne met your expectations. Thank you again for choosing Spitzer Acura, we look forward to having you as one of our valued customers for many more years to come!

October 04, 2023

Dealership Rating
Employee Rating

Very happy with the service on my TLX. I appreciated the communication from Layne with regard to necessary versus discretionary repairs. More

by JOHNWBRUNI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2023

Spitzer Acura responded

Thank you, John, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Layne here at Spitzer Acura.

October 04, 2023

Dealership Rating
Employee Rating

Great service center. Layne & John we’re very professional. Service needs were explained & every effort was made to accommodate my schedule. More

by CWMACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Layman

Oct 04, 2023

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Layne and John, and we look forward to working with you again.

October 03, 2023

Dealership Rating
Employee Rating

unfortunately did not have anyone to pick me up at home to get car. Car will have to sit at dealership until I arrange a ride. More

by imddry1153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2023

Spitzer Acura responded

Thank you for your business and this review. If there is anything we can assist you with in the future, please let us know.

October 03, 2023

Dealership Rating
Employee Rating

I like the dealership overall. Good sales and service relationships. The location is accessible and convenient. More

by williamcaye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson , John Layman

Oct 04, 2023

Spitzer Acura responded

Thank you, William, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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