The staff was extremely helpful and informative.
Service was completed in a timely and affordable fashion.
Service was completed in a timely and affordable fashion.
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by cvchel2
Verified Customer
Verified Customer
Service Price Transparency
Sep 13, 2023 -
Spitzer Acura responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.
Always great service by entire department!
John is always accommodating and great to work with!
John is always accommodating and great to work with!
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by djrun10
Verified Customer
Verified Customer
Service Price Transparency
Sep 13, 2023 -
Spitzer Acura responded
Thanks for sharing about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!
Great experience!
The service department was very helpful and explained everything. I highly recommend them.
The service department was very helpful and explained everything. I highly recommend them.
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by hbeatty1500
Verified Customer
Verified Customer
Service Price Transparency
Sep 11, 2023 -
Spitzer Acura responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Albert, Service Department Manager worked with me after
my insurance claim was denied after an accident. Thanks Albert for your time and great customer service.
my insurance claim was denied after an accident. Thanks Albert for your time and great customer service.
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by STUSKEY
Verified Customer
Verified Customer
Service Price Transparency
Sep 11, 2023 -
Spitzer Acura responded
Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Acura. We look forward to having you as one of our valued customers for many more years to come!
Courteous, helpful service as always!
Layne does a great job in accommodating my schedule as well as in explaining service options.
Layne does a great job in accommodating my schedule as well as in explaining service options.
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by DARLA.MCCORMACK
Verified Customer
Verified Customer
Service Price Transparency
Sep 08, 2023 -
Spitzer Acura responded
Thank you, Darla, for sharing your thoughts about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!
The dealership was not bad for the oil change and tire
rotation. They ended up washing my car and making a clean car dity.
rotation. They ended up washing my car and making a clean car dity.
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by bradenboni12
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Keith Knowlson
, Nicolas Desarno, Adam Drakulic, John Layman, Matt Popovich, Andrew Spitzer
Sep 05, 2023 -
Spitzer Acura responded
Braden, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
My first experience with Spitzer Acura service was
excellent! I was kept up to date on my service, and I am very pleased with the outcome.
excellent! I was kept up to date on my service, and I am very pleased with the outcome.
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by alyson.lesutis
Verified Customer
Verified Customer
Service Price Transparency
Sep 05, 2023 -
Spitzer Acura responded
Alison, Thanks for sharing about your service experience with Spitzer Acura. We appreciate your business and hope to see you again soon!
The Spitzer system to schedule service leaves a little to
be desired. It routinely either does not recognize a returning customer or when it does won't let the service be scheduled. Other than that the ser
be desired. It routinely either does not recognize a returning customer or when it does won't let the service be scheduled. Other than that the service dept is very efficient and Layne Ciminel is always helpful as well as a good communicator.
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by WRGasior
Verified Customer
Verified Customer
Service Price Transparency
Sep 05, 2023 -
Spitzer Acura responded
It's great to hear that Layne was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!
They took me on time, kept in contact with me about my
car, made recommendations without pressuring me, provided me with transportation and did a follow up call
car, made recommendations without pressuring me, provided me with transportation and did a follow up call
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by TJSTECH03
Verified Customer
Verified Customer
Service Price Transparency
Sep 01, 2023 -
Spitzer Acura responded
Thanks for sharing your thoughts about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!
Service was timely and great.
Layne was very helpful as usual. Good job, guys! Nuf said.
Layne was very helpful as usual. Good job, guys! Nuf said.
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by RAYVANSTONE
Verified Customer
Verified Customer
Service Price Transparency
Aug 31, 2023 -
Spitzer Acura responded
Thank you so much for your excellent review! We are so glad that Layne had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.
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