Layne Ciminel
Layne Ciminel at Spitzer Acura

Layne Ciminel | Page 46

Service Advisor

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

4.9
594 Reviews
4.9

594 Reviews

Write a Review

594 Reviews of Layne Ciminel

August 27, 2023

Dealership Rating
Employee Rating

If you need work done on your Acura, see Layne. He is honest and knowledgeable, with no pressure (hard to find at a car dealership or anywhere these days). I am very happy with the work that was More

by BROCH21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2023

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Layne here at Spitzer Acura.

August 27, 2023

Dealership Rating
Employee Rating

Great experience with your service department. Explained everything to me upfront. Very satisfied. Always a good experience More

by cwhitchens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2023

Spitzer Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!

August 25, 2023

Dealership Rating
Employee Rating

The service department provided quick and reasonable service when= it came to fixing my truck More

by liam
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson , John Layman

Aug 26, 2023

Spitzer Acura responded

It has been a pleasure serving you, Liam. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!

August 25, 2023

Dealership Rating
Employee Rating

Best Service Ever! ! Asked about additional services and they were able to fit it in! Got there at 9am and picked up my care at 12:30. Wow!!! More

by cocatz52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2023

Spitzer Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 25, 2023

Dealership Rating
Employee Rating

Very good experience with Lane . He is very professional and courteous will recommend him anytime. 👌 More

by JOECBORDAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2023

Spitzer Acura responded

Thank you so much for your excellent review! We are so glad that Layne had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

August 25, 2023

Dealership Rating
Employee Rating

Layne answered some questions for me, was very pleasant and professional. All encounters with Spitzer have been very positive. More

by DEBBYBLINKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2023

Spitzer Acura responded

Thank you, Debby, for sharing your thoughts about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

August 24, 2023

Dealership Rating
Employee Rating

My service advisor was professional and efficient and got my car done in an hour! More

by Marjcadw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2023

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

August 24, 2023

Dealership Rating
Employee Rating

Professional, courteous, trustworthy and friendly staff. Plan is always thoroughly communicated. I very much appreciate the convenience of being provided a loaner car for the day. More

by WEG64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2023

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 23, 2023

Dealership Rating
Employee Rating

John is always great, however the cost was very high. I felt it was too much More

by TJBARBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Layman

Aug 24, 2023

Spitzer Acura responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

August 23, 2023

Dealership Rating
Employee Rating

I am very happy with the service I received. Layne is always very professional and I trust his opinion and recommendations for service. More

by Nancyely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2023

Spitzer Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Nancy, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

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