
Lazaro Varas
Assistant Service Manager
Kendall Dodge Chrysler Jeep Ram
13355 SW 137th Ave.
Miami, FL 33186
314 Reviews
Write a Review314 Reviews of Lazaro Varas
August 31, 2025
Hugo is one of the best knowledgeable service advisor. I have met in my 20 years of experience very attentive super customer friendly. I wish every advisor can be like Hugo. He answers the text messages i I have met in my 20 years of experience very attentive super customer friendly. I wish every advisor can be like Hugo. He answers the text messages in a manner timeframe. Very helpful. Out of all the Dodge dealers I’ve been to this is the only one with a decent service and great ad advisor. More
Other Employees Tagged: Anthony Tamarit, Carlos Blanco, Felipe Francisco, Matthew Lagares, Jose Lopez, Hugo Monterroso, Jorge Del Pino, Paula Bean, Shauna Davis
August 22, 2025
Kendall Jeep Dodge has always done a good job serving my Jeep Grand Cherokee. Service manager and staff have experienced training and keep you informed of progress on your vehicle repair or service situatio Jeep Grand Cherokee. Service manager and staff have experienced training and keep you informed of progress on your vehicle repair or service situation. More
Other Employees Tagged: Miguel Obregon, Paula Bean, Evan Starr, Alejandro Diez
August 01, 2025
I had the most amazing experience at this dealership! Carlos Blanco gave me the best service ever – he went above and beyond and truly exceeded all my expectations. His professionalism, attention to deta Carlos Blanco gave me the best service ever – he went above and beyond and truly exceeded all my expectations. His professionalism, attention to detail, and excellent customer service made the entire process smooth, Carlos is the best of the best – knowledgeable, friendly, and genuinely cares about his customers. More
Other Employees Tagged: Adrianna Yansen, Yilian Perez, Miguel Obregon, Carlos Blanco, Jose Lopez, Hugo Monterroso, Paula Bean, Carlos Rodriguez, Willy Arnold
July 29, 2025
Amazing customer service and friendly staff! Thank you for all your help to buy my dream car. Thank you for all your help to buy my dream car. More
Other Employees Tagged: Miguel Obregon, Carlos Blanco, Felipe Francisco, Matthew Lagares, George Ruiz, Jose Lopez, Hugo Monterroso, Jorge Del Pino, Paula Bean , Rey, Henry and Franklin
July 27, 2025
Felipe doesn't seem to like when asked questions. I dropped off my car for a repair and was informed a diagnostic would take about two days. Whenever I would call for updates, Mr. Fransisco's tone wa I dropped off my car for a repair and was informed a diagnostic would take about two days. Whenever I would call for updates, Mr. Fransisco's tone was that of someone being inconvenienced or annoyed at the fact that I'm calling at all. 7 days passed and not only had there not been a diagnostic, the car was parked in a lot over a mile away from the dealer. It's location was not moved and I know this because I have a GPS/LTE powered dashcam which confirmed the car has sat for 7 days straight. My final call was to come pick up the vehicle and take it back. Even for pickup, I was courteous and I said "I'll bring it by when you guys have less work backed up" to which Mr. Francisco responded "it's going to be like this every time you come here" I also noticed he treats the porters very poorly raising his voice at them which is absolutely unacceptable. Even if someone makes a mistake you don't talk to them the way he does. I personally will not step foot in this dealership again so long as this man works here and especially since he is one of the managers in the service department. The porter gentleman that gave me my car back and the woman that handled my loaner vehicle are absolute gems of people and I have nothing but praise for them. More
Other Employees Tagged: Felipe Francisco
July 18, 2025
Excellent service, I recommend them to everyone. They attended to me and addressed my concerns, and it was fast and satisfact They attended to me and addressed my concerns, and it was fast and satisfact More
Other Employees Tagged: Anthony Tamarit, Miguel Obregon, Christian Povsic, Felipe Francisco, George Ruiz, Hugo Monterroso, Jorge Del Pino, Evan Starr
July 18, 2025
Excellent service, I recommend them to everyone. They attended to me and addressed my concerns, and it was fast and satisfact They attended to me and addressed my concerns, and it was fast and satisfact More
Other Employees Tagged: Miguel Obregon, Christian Povsic, Felipe Francisco, Matthew Lagares, Jose Lopez, Hugo Monterroso, Jorge Del Pino
June 05, 2025
I went to the dealership prior to my last oil change due to my warranty was gonna be up. The dealership inspected my car and fix a minor problem. They said everything was fixed when I got on the turnpike. I to my warranty was gonna be up. The dealership inspected my car and fix a minor problem. They said everything was fixed when I got on the turnpike. I noticed my car was wobbling uncomfortably. My next oil change was done at the dealership. No my car had 38,000 miles. Almost brand new car. I don’t speed. Don’t drive my car roughly or anything just a normal car so I took my car back to the dealership with 40,000 miles currently on it. They said my warranty was expired and gave me an estimate price over $1000 to fix my problem unfortunately I didn’t have the funds to resolve my problem. I’m stuck driving in wobbly uncomfortable car that I bought off the showroom floor at this dealership. Now let me make myself clear. This was the first time I ever experience this type of treatment at this dealership. This dealership is very friendly, polite, and understanding unfortunately, it was a bad day at the dealership. I will recommend friends and family to do business at this dealership, but if I have another bad experience, I would take my business elsewhere. More


