Lazaro Varas | Page 2

Kendall Jeep Dodge has always done a good job serving my Jeep Grand Cherokee. Service manager and staff have experienced training and keep you informed of progress on your vehicle repair or service situatio Jeep Grand Cherokee. Service manager and staff have experienced training and keep you informed of progress on your vehicle repair or service situation. More

by baypilot Verified Customer Verified Customer

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Very fast and professional. Effortlessly for the client. Very happy with service, duration and staff Effortlessly for the client. Very happy with service, duration and staff More

by ATBJAO Verified Customer Verified Customer

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I had the most amazing experience at this dealership! Carlos Blanco gave me the best service ever – he went above and beyond and truly exceeded all my expectations. His professionalism, attention to deta Carlos Blanco gave me the best service ever – he went above and beyond and truly exceeded all my expectations. His professionalism, attention to detail, and excellent customer service made the entire process smooth, Carlos is the best of the best – knowledgeable, friendly, and genuinely cares about his customers. More

by Dolly Leyva Verified Customer Verified Customer

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Felipe doesn't seem to like when asked questions. I dropped off my car for a repair and was informed a diagnostic would take about two days. Whenever I would call for updates, Mr. Fransisco's tone wa I dropped off my car for a repair and was informed a diagnostic would take about two days. Whenever I would call for updates, Mr. Fransisco's tone was that of someone being inconvenienced or annoyed at the fact that I'm calling at all. 7 days passed and not only had there not been a diagnostic, the car was parked in a lot over a mile away from the dealer. It's location was not moved and I know this because I have a GPS/LTE powered dashcam which confirmed the car has sat for 7 days straight. My final call was to come pick up the vehicle and take it back. Even for pickup, I was courteous and I said "I'll bring it by when you guys have less work backed up" to which Mr. Francisco responded "it's going to be like this every time you come here" I also noticed he treats the porters very poorly raising his voice at them which is absolutely unacceptable. Even if someone makes a mistake you don't talk to them the way he does. I personally will not step foot in this dealership again so long as this man works here and especially since he is one of the managers in the service department. The porter gentleman that gave me my car back and the woman that handled my loaner vehicle are absolute gems of people and I have nothing but praise for them. More

by kotero Verified Customer Verified Customer

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Excellent service, I recommend them to everyone. They attended to me and addressed my concerns, and it was fast and satisfact They attended to me and addressed my concerns, and it was fast and satisfact More

by LAURIBEL Verified Customer Verified Customer

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I went to the dealership prior to my last oil change due to my warranty was gonna be up. The dealership inspected my car and fix a minor problem. They said everything was fixed when I got on the turnpike. I to my warranty was gonna be up. The dealership inspected my car and fix a minor problem. They said everything was fixed when I got on the turnpike. I noticed my car was wobbling uncomfortably. My next oil change was done at the dealership. No my car had 38,000 miles. Almost brand new car. I don’t speed. Don’t drive my car roughly or anything just a normal car so I took my car back to the dealership with 40,000 miles currently on it. They said my warranty was expired and gave me an estimate price over $1000 to fix my problem unfortunately I didn’t have the funds to resolve my problem. I’m stuck driving in wobbly uncomfortable car that I bought off the showroom floor at this dealership. Now let me make myself clear. This was the first time I ever experience this type of treatment at this dealership. This dealership is very friendly, polite, and understanding unfortunately, it was a bad day at the dealership. I will recommend friends and family to do business at this dealership, but if I have another bad experience, I would take my business elsewhere. More

by LAWRENCE8911B Verified Customer Verified Customer

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I love it It's a very good place It's very close to my house Good house Good More

by Bjolly41 Verified Customer Verified Customer

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Se demoró el trabajo pero los resultados fueron buenos pues hasta hora no ha presentado más el problema pues hasta hora no ha presentado más el problema More

by fborges1065 Verified Customer Verified Customer

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Got there early with an appointment and I still had to wait over 3 hours for my car, just for an oil change! When I asked the guy after waiting 2 hours he said my car was on the jack and they were working wait over 3 hours for my car, just for an oil change! When I asked the guy after waiting 2 hours he said my car was on the jack and they were working on it, that was a lie! I don’t trust you guys More

by SOUTH202 Verified Customer Verified Customer

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Great professional service! I bought my last automobile there from Willie Arnold and had it serviced last Sunday. I bought my last automobile there from Willie Arnold and had it serviced last Sunday. More

by RLLGMDFAAP2 Verified Customer Verified Customer

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