Lazaro Varas | Page 11

Excellent service by an excellent dealership where everyone is friend and have a team spirit. Hugo promised me he would keep me I'm the loop with my vehicle and informed me as soon as it was ready. everyone is friend and have a team spirit. Hugo promised me he would keep me I'm the loop with my vehicle and informed me as soon as it was ready. All employees know each other and respect each other. Thanks again. More

by KVG Verified Customer Verified Customer

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I am very pleased to bring my vehicle for service. What is more, this place feels like home. What is more, this place feels like home. More

by hazelsue66 Verified Customer Verified Customer

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Lazaro conducted himself in a professional manner. He provided continuous updates throughout the repair process. He provided continuous updates throughout the repair process. More

by PEDRO.SILVA1085 Verified Customer Verified Customer

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Muy bueno el trato de jorge Ruiz muy amable muy eficiente su trabajo y el de los mecánico eficiente su trabajo y el de los mecánico More

by anamario62 Verified Customer Verified Customer

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El servicio por telefono es pesimo. Cuando uno llama nadie contesta y uno deja el mensaje y nadie devuelve la llamada Deben trabajar en eso. Cuando uno llama nadie contesta y uno deja el mensaje y nadie devuelve la llamada Deben trabajar en eso. More

by fmasieri Verified Customer Verified Customer

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Do not allow the mechanic Ivan to service your car. He is not an electrician and shoud not be repairing anyone’s car. Our radio was malfunctioning, however, Ivan installed a software update which made He is not an electrician and shoud not be repairing anyone’s car. Our radio was malfunctioning, however, Ivan installed a software update which made matters worse. The service manager is never available to assist customers so it's up to the assistant managers. One is more helpful and kinder than the other. We had the misfortune of dealing mostly with the rude, incompetent one. He allowed his mechanic to lie when he updated the system that our car was ready two days ago. My husband arrived early yesterday and surprise, it wasn't ready. Strangely, our repair order shows that the car was ready at 9:00 am. Wow! Our transmission was acting up and again the same mechanic, lied claiming that he fixed the problem. Really? Our car is acting up more than when we dropped it off in Feb. The mechanic also scratched up/damaged our door panel on the passenger side. It gets better. The radio was on backorder. No one here lifted a finger to assist us with that. We had to escalate everything to Stellantis to expedite the part. If not, our car would still be unserviced and dirty until probably July. Corporate is aware of this service department’s negligence and incompetence. No apologies can even begin to make things right. The service team is deceptive, passive-aggressive, petty, and unprofessional. Our daughter needs to buy a car soon and we have decided to take our business elsewhere. More

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The service was incredible. The employee who helped me out was also ontop of everything and assisted me to the ebst of his ability all while being efficient, kind, and caring. The employee who helped me out was also ontop of everything and assisted me to the ebst of his ability all while being efficient, kind, and caring. More

by JIMUGCIA Verified Customer Verified Customer

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good people skills. Very knowledgeable, fast service answered all my questions. Highly recommended Lazaro good job. Very knowledgeable, fast service answered all my questions. Highly recommended Lazaro good job. More

by zombiemia Verified Customer Verified Customer

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I always come back because Lazaro and the entire team are always very professional and I am always very pleased with all the work in general. always very professional and I am always very pleased with all the work in general. More

by dayannna0226 Verified Customer Verified Customer

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Great dealer and excellent customer service Would recommend to any one in the Miami area recommend to any one in the Miami area More

by zurita0610 Verified Customer Verified Customer

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