Lazaro Varas | Page 21

Had to bring my Ram1500 in for suspension work 4 times. They tried putting used parts and THOSE PARTS WORE OUT AND THEY FINALLY THEY INSTALLED NEW PARTS. I caught them being dishonest and they know it. ST They tried putting used parts and THOSE PARTS WORE OUT AND THEY FINALLY THEY INSTALLED NEW PARTS. I caught them being dishonest and they know it. STAY AWAY FROM THIS SERVICE DEPT More

by Cas1437 Verified Customer Verified Customer

Helpful 0

Report | Print

Great fast service and very friendly and kind employees . I recommend anyone to get their services from them I recommend anyone to get their services from them More

by EDWINPEREZ29 Verified Customer Verified Customer

Helpful 0

Report | Print

I have taken my car there 6 times for the same problem. Paying my car and the car in the dealer x 1 week, then x 3 week, then back again after 3 days of using it. Some people are rude and not caring about Paying my car and the car in the dealer x 1 week, then x 3 week, then back again after 3 days of using it. Some people are rude and not caring about costumers. More

by NEITA7 Verified Customer Verified Customer

Helpful 0

Report | Print

The best service and the best personal asisten, good time to check my vehicle and múltiples choices to check my vehicle and múltiples choices More

by Nella.langone Verified Customer Verified Customer

Helpful 0

Report | Print

I had a good experience with the service representative and he understood my problems well and he understood my problems well More

by NEITA7 Verified Customer Verified Customer

Helpful 0

Report | Print

Awesome service team, Lazaro, was very knowledgeable & well informative with my Ram's issues. Drop my Ram off in the morning and as promised by Lazaro, it was returned to me by late afternoon well informative with my Ram's issues. Drop my Ram off in the morning and as promised by Lazaro, it was returned to me by late afternoon More

by RIGO2213 Verified Customer Verified Customer

Helpful 0

Report | Print

All great , wonderful service , highly recommend great mechanics,schedule always on time , if you need a loaner they’ll be happy to help mechanics,schedule always on time , if you need a loaner they’ll be happy to help More

by MMONTILLA04300 Verified Customer Verified Customer

Helpful 0

Report | Print

This is the first time I bring our car for service at Kendall Dodge and I had a great experience. Lazaro had gave exceptional customer service. He answered questions, he followed up, was attentive. Very Kendall Dodge and I had a great experience. Lazaro had gave exceptional customer service. He answered questions, he followed up, was attentive. Very thankful he was there to help. More

by francesca.d.gonzalez Verified Customer Verified Customer

Helpful 0

Report | Print

Great Service but Not so good in updating your car status, they need to improved, how to communicate with their customers so he or she can have a better peace of mind. status, they need to improved, how to communicate with their customers so he or she can have a better peace of mind. More

by taino_44 Verified Customer Verified Customer

Helpful 0

Report | Print

Six months ago my truck presented a problem in the sensors and I went to the dealer for that problem the truck was two months and they gave me a rented van from Emterprice with a very bad smell and di sensors and I went to the dealer for that problem the truck was two months and they gave me a rented van from Emterprice with a very bad smell and dirty after waiting two months I went and called Manager and reproached him Due to the mismanagement that he had, how this was possible and wonderfully the truck was fixed that same day in two hours that coincidence. A month ago the truck had problems with a tire and water was entering the cab of the truck from the driver's side. Hello, a 92k truck entering water !! ok I explained the problem I told him look I had a situation before here etc ... ok they had no car to give me the truck it had been two weeks and they did not see when it would be ready until I went and said I want to see my truck right now and if it is not ready I took it with me, it turns out that I find it in the last part of the parking lot without the parts of the cabin where water was entering and they had not changed the wheel, etc, it bothered me a lot, I took the truck and it turned out that they assembled the cabin and broke the part. made of plastic and they did not even have the decency to tell me about the situation that I solved on the outside with the Firestone in two days and it was only that the valve was bad and I should not have bought two new wheels and spent more than $ 1000 on that I think They do not care about anything and they will pay the consequences because wherever I go I talk about the bad service they do. More

by NOELDENET Verified Customer Verified Customer

Helpful 0

Report | Print