Dog mom🐕 Truck enthusiast Camping fanatic Lover of crafts/DIY projects
Read moreDealership Experience
3 yrs, 10 mos
Industry Experience
15 yrs, 9 mos
Languages Spoken
English
87 Reviews
Write a Review87 Reviews of Leah Hummell
July 04, 2023
Had appointment for a Tuesday and due to circumstances had to drop vehicle off late Monday morning. Went to lunch after dropping vehicle off and they were able to complete service within a couple of hours had to drop vehicle off late Monday morning. Went to lunch after dropping vehicle off and they were able to complete service within a couple of hours and picked vehicle up after lunch. More
July 01, 2023
I was so thankful that Sunset Ford Service Center provided a shuttle to take me home and then pick me up once my car was completed. I brought it in for a safety recall and they also did my emission provided a shuttle to take me home and then pick me up once my car was completed. I brought it in for a safety recall and they also did my emission test, checked my tires, and did an over all check list of my car. More
Other Employees Tagged: Scott Benson, Morgan Boyd-Keys, Both the shuttle gentlemen were so very nice, and pleasant to talk with!
June 30, 2023
It would benefit both the dealership and customers if an appointment could be made for all visits to the dealership. Our last visit was for a driver’s seatbelt issue and tire mobility kit. We were not allo appointment could be made for all visits to the dealership. Our last visit was for a driver’s seatbelt issue and tire mobility kit. We were not allowed to make an appointment. We had to bring car in and let it stay for unknown number of days. This is inconvenient for customers plus the dealership has cars just sitting on their lot which gives thieves opportunity to steal or damage customers cars. I had to find my own way home that evening. Also the new tire mobility kit was just layer in trunk and not stored in its proper location. More
June 26, 2023
For Rob - Great energy and work on all the details. Really appreciate the help and attention! For Service... For twenty years I've been a fan of Sunset's Service Dept. Not anymore. Because my ve Really appreciate the help and attention! For Service... For twenty years I've been a fan of Sunset's Service Dept. Not anymore. Because my vehicle was an internal service, no one cared and it appeared that it was just a pain for them to even have to deal with. No one knew what was going on and pushed me off to someone else. Communication was TERRIBLE!! More
Other Employees Tagged: Jordan Arendall , Jon Fletcher
June 25, 2023
Good service and timely. Communication could have been a bit better. When I first got there no one even paid attention that I was even standing in front of several workers. Communication could have been a bit better. When I first got there no one even paid attention that I was even standing in front of several workers. More
Other Employees Tagged: Danielle Jansen
June 24, 2023
Terrible communication. No one answers phone or will call you back. Will never go back No one answers phone or will call you back. Will never go back More
Other Employees Tagged: Jordan Arendall
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