Lee Grubbs | Page 20

Great buying experience Matt provided a great sales experience. He met me at my scheduled appointment time with car ready to test drive. The price negotiation was very fair Matt provided a great sales experience. He met me at my scheduled appointment time with car ready to test drive. The price negotiation was very fair and straightforward. After the sale he worked very hard to tie up all the loose ends, including tracking down the floor mats, ordering new owner's manuals, and even sending me lost items from my trade-in car in the mail! Truly first class service. I would definitely buy another car from him and Certified Benz & Beemer in the future. More

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Luxury! This was my first experience buying a high-end luxury car and Danny Quintana made it so easy! I had a lot of hesitation coming in but Danny made me fe This was my first experience buying a high-end luxury car and Danny Quintana made it so easy! I had a lot of hesitation coming in but Danny made me feel at ease right away. The no pressure sales approach and the market based pricing made the whole experience very simple. Thanks to Danny and all of the staff at Certified Benz & Beemer, I had a brand new car just one day after calling him. He was professional, personable, and wonderful to work with. More

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Car Arrived as Promised 2014 X3 -First time BMW buyer. Browsed the internet for months before deciding which car to pursue, looking at cars on the West Coast in CA, OR, WA, I 2014 X3 -First time BMW buyer. Browsed the internet for months before deciding which car to pursue, looking at cars on the West Coast in CA, OR, WA, ID, NV, TX, and found the one I purchased in AZ. Buying a car at a distance requires trust. Car arrived to my location in Southern Oregon as stated and without any disappointments. Would do it again and highly recommend Certified Benz and Beemer to others. More

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Like Family You guys treated us like family. Awesome service. Staff also were very knowledgeable and very accommodating ,nice to talk with.. Thank you guys for yo You guys treated us like family. Awesome service. Staff also were very knowledgeable and very accommodating ,nice to talk with.. Thank you guys for your good services.. More

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Simply the Best Went in with an appt to see about purchasing another vehicle and left with a better one, Danny gave me a great deal and was very helpful as well as th Went in with an appt to see about purchasing another vehicle and left with a better one, Danny gave me a great deal and was very helpful as well as the other people I came into contact with while I was in there. They give you 100% of their attention and make sure you are very happy. I would go back when I am ready for another vehicle. More

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Great Experience and customer service Andy was very attentive and communicated extremely well throughout the deal. Made sure all of my many questions were answered and delivered on a high Andy was very attentive and communicated extremely well throughout the deal. Made sure all of my many questions were answered and delivered on a high quality vehicle from 1500+ miles away. Highly recommend! More

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Matt Maurer made it really easy Overall this dealership and Matt made it really easy to purchase a vehicle from them. We did not experience the typical sales pressure you get from o Overall this dealership and Matt made it really easy to purchase a vehicle from them. We did not experience the typical sales pressure you get from other dealerships and the eternal haggling back and forth. We were really pleased with the overall process and the little time it took to close the transaction. More

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Genuine Pleasant Experience I had looked at a few cars at the CBB dealership (and other dealerships) over the last few months, not really finding the right car for me. During th I had looked at a few cars at the CBB dealership (and other dealerships) over the last few months, not really finding the right car for me. During that time, Bobby Ortega of CBB remained a true professional example of how to treat people right and I quickly realized that when the right car came along, Bobby Ortega is whom I would purchase a car from. I always felt his main priority was ensuring my car needs were met, rather than trying to sell me any car, just to make a sale. I have purchased many cars over the years and this experience was by far the best. I cannot recommend CBB and Bobby Ortega high enough. High quality cars at a very good price, what more can a customer ask for! More

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Customer I would like to recognize Berrin for great service ,Beerin has been very helpful with our car purchase. I would like to thank him for ordering a new k I would like to recognize Berrin for great service ,Beerin has been very helpful with our car purchase. I would like to thank him for ordering a new key for us as well.He was great person to work with. I would also like to thank Trevor from service department for replacing my old tires with completely new ones ,free of charge. He was very friendly and willing to assist .He definetly deserve five stars for customer service and I truly appreciate his help.Way to go Trevor . More

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My awesome test drive experience with Travis W. I just had the time of my life test driving 5 cars at Certified Benz and Beemer! My salesperson was Travis W and he did an excellent job of showing me I just had the time of my life test driving 5 cars at Certified Benz and Beemer! My salesperson was Travis W and he did an excellent job of showing me exactly what I was looking for and even showed me one car I never would have thought of driving (which I liked). No pressure to buy at all and he spent about 3 hours with me. it was a fun experience! The test drives were superb! I really learned a lot from him about cars, too. I can't decide which car I want yet, but they have everything I could want there. Ask for Travis W when you go there! More

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