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Lee Reloza
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Lee Reloza | Page 26
Delivery Specialist
Maita Toyota of Sacramento
2500 Auburn Blvd
Sacramento, CA 95821
332 Reviews
332 Reviews
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332 Reviews of Lee Reloza
October 03, 2018
Great service !! I had an appointment. The initial contact person was friendly. The service person, Lee, was knowledgeable . He contacted me several times during I had an appointment. The initial contact person was friendly. The service person, Lee, was knowledgeable . He contacted me several times during the three hour work time. He called once and text me once. More
by KIERANF
Verified Customer
Helpful 
October 02, 2018
Matenince Lee gave me a heads up on .my battery and gave recommendations. Which we both agreed would save me in the feature to bring it back for replacement. T Lee gave me a heads up on .my battery and gave recommendations. Which we both agreed would save me in the feature to bring it back for replacement. THANKS More
by ARIBA4SPEEDY1
September 27, 2018
Customer service. A very good customer service in service section, nice person, very friendly answering all your question with details I always take my car here for the A very good customer service in service section, nice person, very friendly answering all your question with details I always take my car here for the maintenance. More
by ali_2aswad
September 25, 2018
Great customer service, exceeded my expectation. Lee was super friendly, kept me informed through the whole process. When I asked about the vehicle display indicator, he was not sure, so he asked me Lee was super friendly, kept me informed through the whole process. When I asked about the vehicle display indicator, he was not sure, so he asked me to wait and asked other team members and got back to me. Very satisfied with his service! Overall experience was fantastic, would continue to come back to Maita Toyota for future business and recommend this dealership/service to others. More
by chinesemvp
September 24, 2018
Lee is awesome Lee is a cool service pro who enhanced the Maita service experience. Lee is/was personable, explained all service options, and spoke with succinct cl Lee is a cool service pro who enhanced the Maita service experience. Lee is/was personable, explained all service options, and spoke with succinct clarity. Lee made this trip a smooth and memorable experience all around! More
by J_HUNTER27
September 20, 2018
AWFUL SERVICE Let me start out by saying, this used to be the dealership I recommended to anyone in the market to get a car. I had sent several people in. However, Let me start out by saying, this used to be the dealership I recommended to anyone in the market to get a car. I had sent several people in. However, that ended in July. The dealership called me to inform me of a recall on my truck. We scheduled an appointment. I dropped my car off early on Monday morning and was kindly given a rental car. I was told that the repair would only take 4-6 hours after which they would call me and that I could pick my truck up by the end of the day. The day goes by and I hear nothing, which I understand as maybe they got busy and it took a little longer than expected. So I call the next day to get an update. The person at the service department could not tell me a single thing about my truck. I asked for an estimated time of completion or any information. She told me she didn't know, nothing more. I ask then if it is possible to talk to my service advisor. She tells me he will call me later, which never happened. Two more days go by and I have yet to hear a thing. Thursday I call again to get more information. Once again, I am given absolutely no information. I ask again for the service advisor to call me and, once again, he does not. Two more days go by and I am finally informed that my truck is completed and they can give me no reason why a 4-6 hour job took nearly a week. Once I arrive, the dismal service continues. The dealership lost my keys and could not find them for about 30 minutes. Then when they were supposed to bring my truck around, surprise, they forgot. Also, the $100 visa gift card that Toyota had promised with the recall was lost. I was told they would call in me a week so I could pick up the gift card.. Still have yet to hear back. I will NEVER recommend this dealership to anyone again. More
by MATTDANCER
September 12, 2018
Service You Can Count On I have taken my Toyota Camry to the Maita Toyota Service Department three times in the past twelve months. Every time they were able to solve the prob I have taken my Toyota Camry to the Maita Toyota Service Department three times in the past twelve months. Every time they were able to solve the problem. They are professional in every way. They epitomize "service with a smile." More
by MMOYNAHAN
Other Employees Tagged: Marlon Nonog, Bob Picchi
September 07, 2018
Amazing service The people are nice and have a good attitude and the service is excellent.i went for a sequoia recall and that took car of me better than when I go to The people are nice and have a good attitude and the service is excellent.i went for a sequoia recall and that took car of me better than when I go to other dealers. More
by jaimeperez4ever
September 06, 2018
Maintence I don't remember everyone, but everyone we dealt with at this dealer shop had provided excellent service. They assistance us with the service needed a I don't remember everyone, but everyone we dealt with at this dealer shop had provided excellent service. They assistance us with the service needed and answer additional questions that we had. Thank you for your service. More
by luckiepearl
September 03, 2018
Over all I had a great experience at Maita Toyota I came in with my brand new 2018 Tacoma.. I had just bought it in February... it’s now September and my battery wasn’t holding charge... I had to keep I came in with my brand new 2018 Tacoma.. I had just bought it in February... it’s now September and my battery wasn’t holding charge... I had to keep jumping starting in order to turn on... I came in to ask for an appointment by which the guy greeted me very well and even apologized for having that trouble so recently after purchasing my vehicle..... long story short he ended putting me at the top of the list and said he would take care of it as soon as possible... I was more than pleased since I was just asking for an appointment but he mentioned I probably shouldn’t wait on an issue like that..... he was even able to uber me Home and called me back within 2-3 hours telling me it was just a faulty battery and they got it done and fixed.... over all I was beyond pleased and had an amazing experience..... would recommend 10/10 More
by SERGIOGALINDO777
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